United Kingdom (UK)
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
Government and insurers warned to 'wake up' to planning reform before Flood Re ends
Flood Re CEO Andy Bord has called on the government to take a “once in a generation opportunity” and reform UK planning policies to reflect growing flood risk.
Ecclesiastical accused of putting its reputation above abuse survivors as mishandling settlement exceeds abuse settlement
Insurer Ecclesiastical is facing criticism that is cares more about its reputation than child sexual abuse survivors after it paid out more for revealing the identity of survivor than it has for the abuse the survivor suffered.
Blog: A year after London's flash floods, property resilience is still a top priority
On the anniversary of London’s flash floods, George Culbert, associate director at insurance-focused construction consultancy Brawdia, explains how, after the year since the floods, sustainability and resilience has become a key priority for insurers,…
LV appoints MIB’s Ben Fletcher as director of financial crime
LV has appointed Ben Fletcher from the Motor Insurers’ Bureau, where he holds the position of chief customer officer, as it’s director of financial crime.
Covid claim against Pound Gates could lead to an increase in broker negligence claims
Claimants will have “a mountain to climb” to get over the hurdles to sue brokers for negligence in Covid cover, however if successful, the claim against Pound Gates could act as encouragement for claimants to pursue claims they wouldn’t have otherwise.
Trade Voice: Adjusting’s human touch can attract talent, says Cila’s Helena Evans
Helena Evans, president of the Chartered Institute of Loss Adjusters, argues that loss-adjusting firms have a unique selling point within the insurance industry when it comes to recruiting the next generation – and diverse range – of talent.
Intelligence: The Tesla threat - EV disruption will hit the insurance market
Insurers have long been wary that car manufacturers could hijack a slice of the motor insurance market, but as David Worfold explains it is electric vehicles and their connectivity that are likely to be the most disruptive force in the immediate future.
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Awards 2022: General Insurer of the Year - Zurich Insurance
Heralded for delivering great service and results, Zurich was crowned General Insurer of the Year.
British Insurance Awards 2022: Insurance Partner of the Year - Addresscloud
Addresscloud’s ‘simple yet effective’ technology implementation and impressive results helped to sway the judges in this keenly contested category.
British Insurance Awards 2022: Claims Initiative of the Year – Insurer: Beazley
The judges were pleased to see an insurer taking a strategic, holistic approach to claims management by providing a strong defence against predatory legal claims and maintaining team collaboration.
British Insurance Awards 2022: Technology Award - Vision Track
With its thirst for innovation, Vision Track continues to push the boundaries of possibility in telematics for the insurance industry.
British Insurance Awards 2022: Risk and Resilience Award - Zurich Insurance
Zurich’s smart, scalable solution for the construction and maintenance industry emerged as the winner in this category due to its strong focus on risk prevention and commitment to improving standards
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
British Insurance Awards 2022: ESG: Sustainability Initiative of the Year - Flood Re - Build Back Better
Flood Re’s innovative approach to flood resilience took a traditional insurance claims concept to a new level, backed by a campaign that went the extra mile to deliver its important message In the wake of flooding catastrophes. The Build Back Better…
British Insurance Awards 2022: ESG: Diversity & Inclusion Initiative of the Year - R;pple supported by QBE
The judges were impressed by the range and quality of entries in the Diversity and Inclusion category in this year’s awards, but one initiative stood out in capturing the judges’ hearts and minds.
British Insurance Awards 2022: Broker Partner of the Year - Arch Insurance
Arch Insurance was hailed as the Broker Partner of the Year for focusing on its core competencies, delivering consistently, and investing in service-led propositions, resulting in its UK Regional Division becoming one of the leading market contenders for…
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
Auto-repair industry calls for access to connected vehicle data from ‘anti-competitive’ OEMs
Figures in the auto-repair market have called for original equipment manufacturers to allow them access to connected vehicle data, allowing end users “freedom of choice” around car repairs.
Data analysis: Best Insurance Employers 2022 - A new era for employers
Post continues its annual survey of insurance employees to find out what makes the best insurance employer.
Claims Apprentice 2022: Episode four - ESG/sustainable claims challenge part one
Having raced around London taking part in a marine insurance treasure hunt in the last episode, the final six claims apprentices are set for their biggest challenge yet for their third task.
‘Software-defined’ Adas vehicles will bring ‘fundamental change’ for claims
Driver assistance systems will make cars a "software-defined product", and effect the cost and frequency of claims, according to the Allianz Centre for Technology.
Spotlight on periodical payment orders: The benefits of transferring PPO risks to a life insurer
Start-up life insurer AUL Assurance is targeting general insurers, offering them an opportunity to reduce their exposure to periodical payment order risks. What are the benefits of such transfers and why might the recent ASHE inflation figures make this…