United Kingdom (UK)
ICO begins criminal case against eight data thieves
The Information Commissioner’s Office has begun criminal proceedings against eight individuals who are alleged to have stolen data from repair garages in order to find leads for potential fraudulent personal injury claims.
Analysis: Tough times ahead in the inflationary storm
With the UK inflation rate hitting a 40-year high of 10.1% and claims costs rising, Post investigates what is steering this inflation, and what the industry is doing to mitigate the pressures that come with it.
Blog: Brokers and insurers must work together to deliver on consumer duty
Following the announcement of Consumer Duty by the Financial Conduct Authority, Katherine Webster, director of governance, risk and conduct at Axa Commercial, urges brokers and insurers to work together to understand what the duty will mean for them, and…
Government announces better flood protection for new homes
The government has published an updated planning guidance to ensure new homes will be better protected from flooding following changes to planning guidance.
Swiss Re loses discrimination case after boss made sexist remarks to underwriter
A former junior underwriter at Swiss Re has won her sexual discrimination suit against the company, after she was wrongfully dismissed following sexist comments from her boss.
Urban Jungle looking to take market share from bigger incumbents as there is 'not enough innovation'
Urban Jungle is looking to take advantage of the lack of innovation from bigger incumbents as it launches multiline coverage.
Allianz snaps up chief compliance officer from Aviva
Allianz Holdings has appointed Alison Rayner to the newly created position of chief compliance and corporate affairs officer.
Aviva confirms acquisition of Azur’s HNW business; Quotech raises £1m from Convex and angel investors; FinTech Scotland partners with Finance Isle of Man; and Jensten Group buys J Bennett & Son
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA seeks external members as it establishes ESG advisory committee
The Financial Conduct Authority is looking for external experts as its establishing an advisory committee to work on environmental, social and governance issues.
Q&A: Malcolm Hyde, formerly of the CILA
Former executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde caught up with Post to discuss how the loss-adjusting sector has changed over the years, the impact of technology and climate change, and how treating customers fairly…
Q&A: Anthony Hughes, Credit Hire Organisation
Anthony Hughes was recently named chairman and CEO of the Credit Hire Organisation, replacing Peter Gomes. He talks to Frances Stebbing about the CHO's objectives and challenges in the market.
Copart buys Hills Motors, but the CMA has stepped in
Companies House filings show the merger between Copart and Hills Motors was completed on 5 July, but the Competition and Markets Authority is looking into it.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Self-driving cars could be on the road ‘next year’ under government plans
The government has pledged £100m to “revolutionise travel” and see automated vehicles on the road by 2025, but some vehicles with self-driving features could be operating on motorways within the next year.
Matter of time before Jensten is up for sale despite denial – sources
Multiple sources have told Post that it is a matter of time before Jensten Group is looking for new investment; although CEO Alistair Hardie insists Livingbridge is "a long-term shareholder".
60 Seconds With... Nicola Marshall, Markel
Nicola Marshall, senior underwriter of professional indemnity and technology, media and communications at Markel International, surprises Post with her judo expertise and love of golf.
Insurers warned recession and inflation fears could impact HNW insurance
Insurers have been warned that high net worth customers could review their cover levels as recession fears grow and inflation continues to rise
Covéa’s Vicki Heslop on what the industry should be doing to show it cares about vulnerable customers
As the cost-of-living crisis takes it toll on consumers, Vicki Heslop, director of customer experience at Covéa Insurance, argues that the insurance industry must be able to signpost how they can help before a crisis point is reached.
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
Blog: What will the PAP changes mean for insurers?
The pre-action protocol consultation closed In January. Shirley Denyer, technical consultant of the Forum of Insurance Lawyers, considers what changes are likely to come into play and how they will impact upon insurers.
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
RSA appoints Peter Townsend as chief compliance officer
RSA Insurance has appointed Peter Townsend as chief compliance officer for its UK & International business.
Rehab proving its worth as Grenfell claims continue
Rehabilitation service providers have claimed rehab is "intrinsic to the insurance proposition" as Grenfell claims continue five years on from the disaster.
60 Seconds With... Raheema Mohammed, Horwich Farrelly
Raheema Mohammed, associate partner at Horwich Farrelly, tells Post about her ideal day in Vegas, and discloses details of a high-value investment she made with her first payslip.