United Kingdom (UK)
FCA seeks external members as it establishes ESG advisory committee
The Financial Conduct Authority is looking for external experts as its establishing an advisory committee to work on environmental, social and governance issues.
Q&A: Malcolm Hyde, formerly of the CILA
Former executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde caught up with Post to discuss how the loss-adjusting sector has changed over the years, the impact of technology and climate change, and how treating customers fairly…
Q&A: Anthony Hughes, Credit Hire Organisation
Anthony Hughes was recently named chairman and CEO of the Credit Hire Organisation, replacing Peter Gomes. He talks to Frances Stebbing about the CHO's objectives and challenges in the market.
Copart buys Hills Motors, but the CMA has stepped in
Companies House filings show the merger between Copart and Hills Motors was completed on 5 July, but the Competition and Markets Authority is looking into it.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Self-driving cars could be on the road ‘next year’ under government plans
The government has pledged £100m to “revolutionise travel” and see automated vehicles on the road by 2025, but some vehicles with self-driving features could be operating on motorways within the next year.
Matter of time before Jensten is up for sale despite denial – sources
Multiple sources have told Post that it is a matter of time before Jensten Group is looking for new investment; although CEO Alistair Hardie insists Livingbridge is "a long-term shareholder".
60 Seconds With... Nicola Marshall, Markel
Nicola Marshall, senior underwriter of professional indemnity and technology, media and communications at Markel International, surprises Post with her judo expertise and love of golf.
Insurers warned recession and inflation fears could impact HNW insurance
Insurers have been warned that high net worth customers could review their cover levels as recession fears grow and inflation continues to rise
Covéa’s Vicki Heslop on what the industry should be doing to show it cares about vulnerable customers
As the cost-of-living crisis takes it toll on consumers, Vicki Heslop, director of customer experience at Covéa Insurance, argues that the insurance industry must be able to signpost how they can help before a crisis point is reached.
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
Blog: What will the PAP changes mean for insurers?
The pre-action protocol consultation closed In January. Shirley Denyer, technical consultant of the Forum of Insurance Lawyers, considers what changes are likely to come into play and how they will impact upon insurers.
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
RSA appoints Peter Townsend as chief compliance officer
RSA Insurance has appointed Peter Townsend as chief compliance officer for its UK & International business.
Rehab proving its worth as Grenfell claims continue
Rehabilitation service providers have claimed rehab is "intrinsic to the insurance proposition" as Grenfell claims continue five years on from the disaster.
60 Seconds With... Raheema Mohammed, Horwich Farrelly
Raheema Mohammed, associate partner at Horwich Farrelly, tells Post about her ideal day in Vegas, and discloses details of a high-value investment she made with her first payslip.
CMA's Compare the Market fine overturned after tribunal finds 'no reliable evidence' for alleged harms
A £17.9m fine imposed on Compare the Market in 2020 has been overturned by a tribunal that found the Competition and Markets Authority did not present sufficient evidence for the anti-competitive effects it alleged.
Blog: Why insurers should take a new approach towards flood repairs
As climate change becomes more evident, and severe weather events occur more frequently, Adam Clarke, chief underwriting officer and executive champion for environmental, social and governance at Ageas UK, explains why insurers need to face this issue…
Insurers warned to 'stop relying on consumer data' as opportunistic fraud booms
The insurance industry has been warned to move away from data that is susceptible to manipulation, and to focus more on “accurate, trusted data” as it grapples with opportunistic fraud activity as the cost-of-living crisis increases pressures on the…
Government, insurers and FCA must provide clarity on BI furlough deductions if the courts cannot, says FSB
The Federation of Small Businesses has called for insurers, government and the Financial Conduct Authority to agree specific conditions for the deduction of government support from business interruption claims if ongoing litigation proves unable to give…
TDI Academy adds two scholarships to its Women in Tech community initiative
TDI Academy has launched a fully paid scholarship on two of its courses, through its Women In Tech community, to help those who have fewer opportunities for accessing education on insurance.
FCA compared to 'Rottweiler' with new AR regulation
Compliance experts are confident the Financial Conduct Authority rules to make authorised financial firms more responsible for their appointed representatives will have teeth but feel action could have been taken earlier.
Intelligence: How using parametrics in travel insurance could help the sector's tarnished reputation
Parametric products are a good example of how the complexity can be removed from the world of insurance. Martin Friel examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image
Nuventure’s product recall MGA intends to be permanent addition to the market and not a ‘disruptor’
Founder of product recall managing general agent Bluniche, said he wants the company to be a respected pillar of the recall market and not a “disruptor”.