United Kingdom (UK)
Delegated authority accused of being a 'problem child' for the insurance industry
The founder of the recently launched Delegated Authority Exchange platform aims to address the “problem child” that has plagued the industry “for a long time now.”
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Concerns grow for unrepresented claimants as trends appear in OIC figures
The fourth set of figures from the Official Injury Claims portal shows that the number of unrepresented claimants still make less than 10% of those using the portal, with the claimant sector concerned about ability of accident victims to get support they…
Briefing: Is this the perfect time to make a swoop for Aviva?
Rumours have been surfacing recently that Aviva is looking like a potential target for circling buyers. It couldn't really happen... could it?
Editor's comment: Take time to smell the flowers
Life can be hard. It’s not a nice lesson to have to teach my son but he is old enough now to know about climate change, to learn about inflation and to ask questions about US school killings, abortions, and women’s rights.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Mixed injuries working group aims to take a range of test cases to Court of Appeal ‘as quickly as possible’
As first instance judgments are starting to come through, Martin Saunders, Official Injury Claim’s portal head of service says the mixed injuries working group aims to take a range of test cases to Court of Appeal “as quickly as possible”.
Q&A: Roi Amir, Sprout.ai
Roi Amir has replaced Niels Thorne as CEO of Sprout.ai. He talks to Post about how his experience has shaped him to become an artificial intelligence leader, and how AI has the potential to unlock the future of insurance.
Crypto volatility 'a concern' for underwriters - RPC's Wickes
James Wickes, partner at legal firm RPC, tells Post that the risk of liability for cryptocurrency value loss could be far greater than insurers realise.
Anthony Hughes takes over as chairman and CEO of the Credit Hire Organisation
Anthony Hughes has been named chairman and CEO of the Credit Hire Organisation
PIB’s Steve Redgwell on the merits and limitations of mandatory broker qualifications
Compulsory qualifications for brokers would bring benefits, but the industry should not dismiss the expertise and industry networks that can be built through experience, argues Steve Redgwell, CEO of PIB’s specialty division.
IMS founder Corrie makes way for new CEO
Exclusive: IMS, part of the Trak Global Group, has appointed a new CEO after founder Nick Corrie moves to executive chairman.
Involving all parties in the process can reduce the claims cost and duration: Allianz’ Rogers
With cost of materials and labour increasing, Allianz head of property claims says working with brokers and loss adjusters on claims can help make liability decisions quicker and keep the duration cycle and costs down.
Space insurtech Birds Eye View to target SMEs with severe weather event products
Insurtech startup Birds Eye View has closed a seed funding round led by SFC Capital, with the funds matched by the European Space Agency.
Blog: It’s time to take action on the fair treatment of all vulnerable customers
Helen Lord, CEO of the Vulnerability Registration Service, and Rich Tomlinson, managing director of Percayso Inform, consider the industry's shortcomings on consumer protection, and highlight ways in which it can now take practical, cost-effective action…
B3i enters insolvency after failing to raise funding
The blockchain insurance initiative has ceased operations and entered insolvency after failing to raise capital
Blame laid at the OIC portal for unexpected fall in PI motor claims since pandemic
Personal injury motor claims decreased despite more traffic since the pandemic, according to CRU figures, with blame being directed towards the government portal
Cool industry reception for regulatory interventions to solve dearth of cover
The Federation of Small Businesses has called on the Financial Conduct Authority to act in response to a survey it conducted that found that many businesses are finding it difficult to find insurance.
Live Well by Zurich announces collaboration with Polar Electro to make healthy living easier
Live Well by Zurich and Polar Electro will work together to help customers of both companies gain access to services that will help them reach their wellbeing goals.
FSB calls on insurance industry to tackle widespread confusion over what commercial policies cover
The Federation of Small Businesses has called on the insurance industry to improve the clarity of policy wordings after it found that 30% of small businesses and the self employed have difficulties understanding what their insurance covers.
A ‘thorough review’ of approach towards retail customers needed as FCA unveils new Consumer Duty rules
Regulation experts have warned that firms will need to undertake a "thorough review of their current approach to retail customers" as the Financial Conduct Authority revealed the details of its Consumer Duty reforms today.
Intelligence: Fanning the flames – what is causing the fires on containerships?
With more than 70 reported fires breaking out on containerships in the past five years, cargo fires are a priority concern for marine industry. Post investigates how these fires are starting, and what is being done to address this issue.
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
Government urged to learn from past mistakes with OIC as it consults on introducing compulsory mediation
Claimant representatives have urged the government to learn from its mistakes as it plans further reforms to the civil justice system with compulsory mediation.