United Kingdom (UK)
Insurer admits graduate's £61,000 'Mickey Mouse degree' pay-out was an oversight
Anglia Ruskin’s insurer has apologised to the university, after an “oversight” by solicitors meant a graduate was paid £61,000 over her “Mickey Mouse degree” claim without the insured being consulted.
FCA delays publication of dual pricing market study report until October
The publication of the hotly-anticipated interim report on the Financial Conduct Authority’s market study of general insurance pricing practices that was expected this summer has been delayed until October.
Government extends Medco for small RTA claims
The industry has welcomed the government’s response to a consultation into the future provision of medical reports.
Gallagher acquires lettings and landlord specialists RGA Group
Gallagher has acquired RGA Group, a lettings and landlord broker based in Brentford, marking a return to acquisitions eight months on from its acquisition of Stackhouse Poland.
Cornish Mutual managing director Alan Goddard to retire
Cornish Mutual managing director Alan Goddard will retire from the role in December after 15 years.
Penny Black's Social World: September 2019
Memory Walk, dazzling dress up and the Silver Line cycle
Hiscox names Richard Watson’s successor
Hiscox appointed Joanne Musselle as group chief underwriting officer, as Richard Watson steps down.
FCA raises alarm over two unauthorised firms using social media
The Financial Conduct Authority has alerted consumers to two unauthorised insurance firms offering car insurance in the UK.
Blog: Contents insurance - meeting the needs of generation rent
The rental market in the UK is changing and it's changing fast. As house prices go through the roof, owning a place has become a pipedream for the younger generation, writes Stephen Cowap, head of insurance at Urban Jungle.
Analysis: Should the government revise the deadline for the whiplash portal?
The small claims portal is due to enter its testing phase in October, before officially launching in April 2020. However, many in the industry are concerned that the proposed deadline is not feasible, given the lack of clarity from the government
Motor premiums could be slashed by 60% from driverless cars
Adoption of autonomous vehicles could wipe 60% off motor premiums, lawyers have said.
Editor's comment: Is it safe to cross the personal injury line?
Historians argue over the origin of the word deadline but several online etymology dictionaries claim the term might have been influenced by use of the word in 1864 to mean the “do-not-cross line” in Civil War prisons in the US.
Interview: Huw Evans, ABI director general
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Top 30 European Insurers 2019: Insurers see 4.4% growth
Gross written premium reported by the 30 largest European insurers in 2018 was 4.4% higher than the aggregated figure for the previous year but those writing significant business outside of the eurozone have seen foreign exchange rate movements having an…
Aviva appoints Erica Arnold as COO
Aviva has appointed Erica Arnold as chief operating officer, a role which will replace the group chief operations and IT officer currently held by Nick Amin.
Finch group completes its biggest acquisition to date
Finch group has completed the acquisition of Bridle Insurance, bringing £10m in gross written premium to the company.
Insurers call for ‘tough compromises’ to ensure claims portal meets targets
The government needs to make “tough compromises” to ensure the claims portal meets the target launch date of April next year, insurers have warned.
Goldman Sachs' acquisition of Aston Lark completes
Goldman Sachs’ merchant banking division’s purchase of majority stake in Aston Lark has completed.
Aston Lark's Peter Blanc on rethinking terrorism insurance
Non-damage business interruption terrorism insurance became available through Pool Re recently. And while Aston Lark's CEO Peter Blanc believes this is good he argues that once again the insurance profession has managed to make the whole topic pretty…
Special Report: The future of personal lines insurance: Expert view
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Analysis: Should the FCA impose fee caps on CMCs?
The Financial Conduct Authority is working to limit charges for claims management companies’ services, but will new regulation actually be a double-edged sword for consumers?
Crawford names Clive Nicholls successor
Crawford has appointed Lisa Bartlett as president for the UK & Ireland business, as Clive Nicholls steps down.
This week: Go Compare's car crash advert
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.