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Insurers call for ‘tough compromises’ to ensure claims portal meets targets

James Dalton

The government needs to make “tough compromises” to ensure the claims portal meets the target launch date of April next year, insurers have warned.

James Dalton, director of general insurance policy at the Association of British Insurers, pictured, said there remained a significant amount of work to do if the Civil Liability Act reforms are to

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Fair value rules still fail brokers and consumers alike

Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to compare insurance products properly.

Pride exposes prejudice LGBTQ+ individuals face in insurance

Editor’s View: LGBTQ+ network Link’s latest survey shows many insurance professionals still feel pressure to hide parts of themselves at work, which Emma Ann Hughes argues highlights the need for insurers to move beyond Pride branding and ‘pinkwashing’ to build actually inclusive cultures.

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