Post - Post October 2018
The October issue is now available as a pdf to download – please click here
Articles in this issue
Editor's comment: More hugs, less AI
This weekend, three generations of my family watched the Netflix original film Next Gen - a family version of I, Robot - where robots did anything and everything.
Analysis: Chatbots – Where is the love?
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Analysis: How regulation could clip the wings of CMCs
In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.
Aston Lark's Peter Blanc on the communication dilemma
As business insurance is increasingly sold online, Peter Blanc, group CEO of Aston Lark, warns against insufficient cover and lack of advice.
My other life: Assistant football referee - David Roome, NMU Glasgow
David Roome, development underwriter at NMU Glasgow, officiates as football assistant referee
Rising Star: Fionn Cronin, Lexis Nexis Risk Solutions
While doing his masters in data science and analytics, Fionn Cronin's curiosity in modelling was sparked and he embarked on a career which has seen him become innovation lead and statistical modeller at Lexis Nexis Risk Solutions in a short time.
Interview: Geoff Carter and Trevor Webb, Sabre Insurance
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer
MGAs roundtable: What does the future hold for managing general agents?
Nimble and niche, managing general agents have carved themselves a sizeable market share. A roundtable organised by Post, in association with RSA, discussed how these strengths equip them for the future
Travel insurance: Making sure winter sports cover doesn't go downhill
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
Insurtech research 2018
From the app that arranges insurance for a day to the online service that pays claims in less than one minute, digital technology has transformed the face of the insurance sector. Post takes a closer look at the insurtech movement and its partnership…
Analysis: The real risks of business travel
Business travel insurance might cover the same risks as leisure policies but, because it underwrites and compensates differently, it places a much stronger emphasis on risk management
Top 100 UK insurers 2018
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Top 100 UK insurers 2018: Top 100 Table
Each year Post works in association with ratings agency AM Best to put together a list of the UK’s top 100 UK insurers.
Farm safety: Fatal farms
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
Dog attacks: Liability bites
Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Blog: Supporting neurodiversity within the workplace
Debbie Mawer, director of people and culture at Claims Consortium Group, explains how to attract and nurture a neurodiverse workforce.
Vandendael to leave Lloyd’s and take up CEO role at Everest
Lloyd’s chief commercial officer, Vincent Vandendael, is to leave the Corporation after almost six years, moving to Everest Insurance as CEO of International Insurance in early 2019.
Karen Beales departs suddenly from UK General
Karen Beales has stepped down “with immediate effect” from her role as CEO of UK General, less than two years into the role.
Tasker swoops on GRP for new COO
Tasker Insurance Group has named Graeme Lalley as chief operating officer for the Group.
Hannover Re names Swiss Re's Henchoz to replace CEO Wallin
The CEO of Hannover Re, Ulrich Wallin, is to step down and retire from the reinsurance giant in 2019 and will be replaced by Swiss Re’s Jean-Jacques Henchoz.
Incoming Lloyd’s CEO John Neal will start next month
Former QBE CEO John Neal will take over the role of Lloyd’s CEO next month, the Corporation confirmed.
Allianz named most sustainable insurer in Dow Jones Sustainability Index 2018
Allianz Group achieved the top position as sector leader among all rated insurance companies in the Dow Jones Sustainability Index
Penny Black's social world: October 2018
Ascending the Alps, relaunching rugby and seven marathons in seven days