Personal
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
Allianz’s counter fraud head James Burge departing for Hiscox
James Burge, Allianz UK’s head of counter fraud, is leaving the insurer to take up a global role at Hiscox, Insurance Post can reveal.
Six reasons Ageas could be the perfect insurance ‘partner’ for Saga
Content Director’s View: As Saga admits it is in talks with Ageas, Jonathan Swift suggests there is a lot to like about a potential ‘partnership’ between the two, not least as a spring board for further deals.
Credit hire invoice costs quintuple in 10 years
Research released by Keoghs has revealed that the average cost of a credit hire invoice is now five times higher than it was in 2014.
FCA claims Gap action will save consumers £70m
The Financial Conduct Authority has said consumers will save around £70m due to improvements firms must make to guaranteed asset protection insurance products.
Aviva’s Storah urges ‘belt-and-braces approach’ for climate impacts
View from the Top: Jason Storah, CEO of UK & Ireland general insurance at Aviva, says the UK needs a holistic approach to flood risk management in a changing climate.
Lamppost liar loses £600K claim
HF and Hastings Direct have successfully contested a £600,000 claim based on conflicting passenger references and no evidence of vehicle damage.
Saga in talks with Ageas over insurance arm
Saga is reported to have entered into exclusive talks with Ageas in relation to its insurance arm.
How insurance is addressing the boom in medical tourism
Vered Lobel, CEO of OneBefore, an MGA specialising in consumer insurance, explores the rise of medical tourism, the accompanying risks, and how insurers are responding to these changes.
How the Insurance Post Top 90 MGAs List 2024 was produced
Market analyst Insuramore reviewed revenues – defined as fees and commissions earned in relation to UK-based risks from any kind of direct non-life insurance – to produce Insurance Post’s Top 90 MGAs List.
Insurance Post’s Top 90 MGAs revealed
Ardonagh Group, Brown & Brown, Gallagher, Markerstudy and Policy Expert are the UK’s five biggest MGAs.
CII’s Connell tackles fair pricing for premium finance
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says there are many ways of justifying whether a price is reasonable or not.
Virgin Money re-enters home insurance market
Virgin Money has launched home and landlord insurance products in partnership with insurtech Uinsure.
Zego CEO outlines plan to become household name in motor
Zego CEO Sten Saar plans to focus on UK consumer and telematics for the next phase of the insurtech’s growth.
Time to shift from diversity thinking towards inclusive action
Editor’s View: Emma Ann Hughes reflects on Lloyd’s tenth Dive In festival and concludes it showed the insurance industry needs to go from Sunday morning thinking about diversity to Monday morning action to create an inclusive culture.
ABI’s Gurga on why the regulator should follow the Chancellor’s positive lead
Hannah Gurga, director general of the Association of British Insurers, says regulators should take note of Chancellor Rachel Reeves’s optimism at this week’s Labour Party conference.
Brace yourself: Dental injury claims quadruple
Insurers have seen a marked uptick in claims involving dental injuries in the last three years, according to law firm HF.
Insurance knowledge ‘secondary’ for insurtechs
Speaking at the Earnix Excelerate conference, ManyPets chief underwriting officer Justin Clarke said knowledge of insurance has taken a backseat to knowledge of software for insurtechs.
Admiral celebrates two decades on the London Stock Exchange
Admiral celebrated its 20th anniversary as a publicly listed company on the London Stock Exchange last night, following its first float in 2004.
Sir Trevor Phillips warns insurers face a ‘reckoning’
Sir Trevor Phillips, former head of the Commission for Racial Equality, has revealed that “more than any other industry,” the insurance sector needs to tackle the disparate way it treats customers.
Dive In Special – Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast.
How to improve product development pathways
What insurers can do to stop product launches from being a long, slow, hard slog is covered by Chris Kitchener, VP of product management of Applied Systems, is the latest Insurance Post Top Tips video.
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.
Admiral to become ‘technology company selling insurance’
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, one of the provider’s technology leaders has revealed: “Years ago, we were an insurance company. We want to be a technology company that sells insurance. That’s the shift…