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Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Valentine’s Day and high-net-worth insurance
Post Podcast: As luxury goods prices are up 32% since 2019, the greatest Valentine’s gift brokers could give high-net-worth clients this year is to review their insurance needs.
Ombudsman tells pet insurers to be more ‘interrogative’
The Financial Ombudsman Service has confirmed that it has communicated with pet insurers over a string of exclusions-related complaints.
Big Interview: Chubb’s Mark Roberts
Mark Roberts, division president for UK, Ireland and South Africa at Chubb, tells Jonathan Swift he is looking to create wider and deeper relationships with UK brokers plus what factors will help differentiate his insurer from the congested run-of-the…
Impact of hidden plastic pipework on claims costs laid bare
Analysis of more than 3000 escape of water claims by McLarens found that “trace and access” cover was required in more than half of all claims (51%).
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Insurance premiums for older pets surge by over a quarter
Owners of older pets saw their premiums increase by more than a quarter last year, according to Pearson Ham’s latest quarterly price index.
Mental health of claims handlers “often overlooked” says CII
The Chartered Insurance Institute’s New Generation Programme Claims group has today published a report calling on the industry to heighten understanding of second-hand trauma.
How Gwyneth Paltrow’s ski crash case has affected winter sports cover
With winter sports season in full swing, Aamina Zafar examines how the case against the A-list Hollywood actress highlighted the need for appropriate cover and training for claims handlers receiving calls from those who may have forgotten slope etiquette…
Lords call for ‘regulatory clarity’ on EV batteries
A House of Lords report on electric vehicles has outlined what the government must do to reach its ambitious EV adoption targets.
Was the Amazon Insurance Store doomed from its launch?
Briefing: After 15 months, the Amazon Insurance Store is coming to an end. Scott McGee asks the question: ‘What went wrong?’ and ‘Was it doomed from the outset?’
Mass’s Brown on disjointed digital justice
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues joined up thinking is needed around digitalisation efforts in the UK civil justice sector.
Rental property shortage sees insurers turn to pods
A shortage of rental accommodation has resulted in providers talking to pod providers about rehoming policyholders in these structures while their homes are repaired, Insurance Post can reveal.
Diary of an Insurer: Altus Consulting’s Mark McDonald
Mark McDonald, personal lines insurance director of Altus Consulting, tries to persuade a five-year-old to wear a coat, uses his commute to catch-up on podcasts and prepares to launch a broader claims consulting proposition.
Amazon’s insurance exit has a Sting in the tail
Editor’s View: Emma Ann Hughes argues that if Amazon had been allowed to watch every move consumers make, then the retail giant’s Insurance Store would have obliterated insurers in the same way it emptied the high street.
Jersey duo jailed for £3.3m insurance fraud
A Jersey court has imprisoned two men for conspiring to defraud one of the bailiwick’s oldest insurers out of £3.3m over a 13-year period.
Policy Expert to expand into pet insurance in Q2
Following both acquisition and a flurry of executive appointments, Policy Expert is “firmly on track” to launch its expansion into pet markets in Q2.
How to pick car inspection tech that will drive insurance forward
Eliron Ekstein, co-founder and CEO of Ravin AI, shares the steps motor insurers should take to make sure the car inspection technology they pick today isn't obsolete tomorrow.
Diary of an Insurer: Aviva’s Stephen Wilkinson
Stephen Wilkinson, head of risk management south for Aviva Private Clients, spends his week advising high-net-worth individuals on bespoke insurance, report writing and cheering on his children from the sidelines of a sports pitch.
Man sentenced over 45 bogus claims for broken TVs
Cross-industry checks have led to a man who took out 87 home insurance policies and made 45 bogus claims for broken televisions getting a suspended sentence.
EV motorists being charged twice for same cover
Some electric vehicle motorists are being charged twice for the same charging point cover under their home and car insurance policies, Defaqto has warned.
New MOT rules ‘consigned to the bin’
Drivers have rejected the government’s plans to change the way that MOTs are carried out following a consultation.
Is Biba right to worry about personal lines broking?
News Editor’s View: After the British Insurance Brokers' Association asked personal lines insurers to commit to the broking channel, Scott McGee looks at what has got brokers spooked, and what action needs to happen in order for a fruitful future.