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Insurers challenge 'wait and see' image and take action on technology
Insurers are increasingly looking to invest in or acquire digital start-ups to provide the expertise they need to pursue their ambitions in this sector, according to market insiders.
Roundtable: Customer retention: Holding on to customers in the aggregator age
With price comparison sites making customers more price-focused than ever, how can insurers ensure they stand out for other reasons and also improve their retention rates?
Legal Update: Autonomous Vehicles: Motor evolution is imminent
Nick Rogers explores the coming changes to insurance that driverless cars will bring
Claims Club Monthly Missive: Driverless cars, connected homes and PPOs
From Tennessee to London, over the past few months I have heard a considerable amount about the future of insurance.
Interview: Mike Holliday-Williams: Back from the cold
After more than three years as RSA Scandinavia CEO, Mike Holliday-Williams is back on home soil as DLG managing director of personal lines. He tells Post what he’s learnt from his time abroad and how he is responding to the changes in the UK market
Admiral signs data warehouse deal with Teradata to support transformation programme
Insurer Admiral has signed a deal with big data analytics and marketing applications specialist Teradata to support its business transformation programme.
ABI, IFB and Thompsons to discuss fraud collaboration next week
The Association of British Insurers and Thompsons solicitors are set for a face-to-face showdown next week at the Post Insurance Fraud conference.
Jelf adds LV products to panel after strengthening partnership deal
LV has become a strategic partner of broker Jelf in a deal that will see all of the insurer’s commercial products available through the Jelf panel.
Webinar: Imagining a market beyond price comparison
Earlier this year the aggregator space has found itself in the crosshairs of the latest Financial Conduct Authority (FCA) thematic review.
Blog: Don't scare customers with spooky marketing & other data lessons
With the 2014 Teradata Partners Conference now over, I have decided to reflect on some of the biggest takeaways from the annual event in Nashville.
Technology is a "huge equalizer" for smaller insurers, claims Alfa VP
Good data usage is a great leveller when it comes to insurance, and if done well it can help smaller players compete with larger established rivals.
Insurers need to replicate Amazon model to attract young customers
Insurers need to think and act more like Amazon if they are going to engage with a new generation of connected customers.
Driverless cars could be mandatory within two generations predicts Teradata chief
Autonomous cars will be the norm within two generations according to experts speaking at the Teradata Partners conference.
Insurers must learn from e-commerce mistakes with digital role integration
Insurance companies need to break down the walls between internal functions to get the most out of the digital marketing opportunities available today.
Teradata VP hails connection analytics as key in combating customer churn
Insurers should make greater use of connection analytics to pinpoint their most influencial policyholders and reduce customer churn.
Insurers need to move away from 'gut' marketing decisions says Nationwide chief
Insurers need to move away from marketing decisions based on "gut" feelings, to ones that are based on the total view of a customer.
Blog: The Flat Pack – Affinity insurance deals that failed to catch on
Ikea has long been touted as a good candidate for an insurance affinity tie-up given its brand and store footfall.
Covéa hires ex-Groupama boss Bird following broking venture
Former Groupama underwriting and claims director Phil Bird has joined Covéa Insurance where he will lead the insurer’s personal lines underwriting department.
On demand web seminar: Mitigating insurance fraud at point-of-quote
Whilst the discussion about detecting and preventing fraud had previously been dominated by a focus on claims, as much attention is now starting to be paid to the point-of-quote and the challenges of handling the online interface.
RSA Scandinavia director Wilson-Brown to become More Than MD
RSA has named its Scandinavian operation’s strategy, marketing and customer director Phil Wilson-Brown as managing director of its More Than brand.
Zurich commercial boss Thomson takes on PL broker role
Zurich has appointed its UK general insurance commercial division operations director Nichola Thomson to the new role of director of personal lines broker.
Top 100 UK Insurers: Interview: Jacqueline McNamee: A people person
AIG’s UK managing director Jacqueline McNamee is focusing on staff engagement to deliver the big ideas that will ensure the company’s continued success
Point-of-quote fraud predicted to rise in new survey
A new study reveals that 42% of insurance professionals believe point-of-quote fraud has risen over the last 12 months. Nearly two thirds (63%) think this type of fraud will continue to rise in the next five years.
Video: Allianz Retail general manager Neil Brettell
Katie Marriner speaks with Allianz Retail general manager Neil Brettell about the key issues facing the industry.