Crawford & Company

Time to focus on liability

Most employers don't spend too much time thinking about employers' liability, public liability and product liability unless they actually have a claim. So perhaps it is just as well that the national media is continually drawing attention to tragic…

Blog: Riots and claims, five years after the London unrest

When the ‘Black Lives Matter' protests on 5 August brought West London traffic to a standstill and cut off the M4 corridor into Heathrow Airport, one couldn't help thinking of the simmering social tensions that led to widespread rioting five years ago.

The Claims Process: Together again

Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation

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