Insurers respond to flood claims from Lincolnshire


Insurers have begun responding to claims following the flooding in Lincolnshire.

Almost 600 homes have been evacuated over the weekend, as emergency services, the RAF and the Environmental Agency are working on protecting people and property after a river embankment breached at Wainfleet.

RSA said it had 100 customers in the area who could be affected by the floods.

A spokesperson said: “We are doing all we can to help the people of Wainfleet get back on their feet as soon as possible. We have teams of staff on hand in the area and our emergency response van is set up in the centre of town. We are happy to assist anyone, whether they need a cup of tea or help with their insurance, whether they are our policyholders or not.”

Both Allianz and Admiral have received only one claim so far.

Ageas is insuring a number of properties in the area, but it did not disclose if any of the properties have been affected by the flooding.

However, Aviva has said a number of Aviva-insured domestic and commercial properties have been affected by the heavy rainfall in Wainfleet. 

An Aviva spokesperson said: “We have identified a number of customers’ properties that are within the risk of flood areas in and around Wainfleet, and we are starting to see some claims come through for those properties in the impacted area. We have field managers based in the Command Centre in Wainfleet and have been proactively contacting our customers to offer assistance where needed.”

Crawford has received a number of claims in the affected area and has dispatched adjusters and lookers to help people and provide guidance.

A spokesperson said: “Our early feedback is that properties have been damaged by approximately one metre of flood water.

“We have despatched drone pilots to Wainfleet to survey the area and as soon as the Emergency Restriction of Flights is lifted by authorities, we will be able to provide further feedback.”

According to Crawford, the prolonged rainfall in the area has resulted in the flooding of approximately 100 properties.

It added that while the situation is being monitored closely and emergency services are coping well, if water levels rise then this could result in hundreds of homes flooding.

Last month, the Environment Agency has launched a consultation on a new-long term strategy to tackle flooding and coastal change.

Overnight, the Agency shifted 225 Olympic-sized swimming pools’ worth of water after the county saw “nearly two and half times the amount of rain which normally falls in a month”.

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