Axa
Hazards are still stalking the high seas for marine insurers
Analysis: David Worsfold examines how the Russia and Ukraine war has presented marine insurers with several tricky challenges, including insuring ships in the safe-grain corridor, and keeping abreast of the constantly changing sanctions regimes.
Why property insurers are struggling to control claims costs
Analysis: Sam Barrett explores how inflation, increased labour costs plus material shortages are pushing up property insurance claims costs and why working with loss adjusters to remove frictional cost is essential.
Marsh under fire for acting as insurance broker for pipeline
Campaigners Insure Our Future have written to the CEOs of Aon, Gallagher, Marsh and Willis Towers Watson asking them to refuse to broker insurance for the East African Crude Oil Pipeline.
Why insurance should be recession proof
Editor's View: Insurance Post Editor Emma Ann Hughes kicks the tires of insurance to see if the industry is right to be pessimistic about its prospects at the moment.
Axa Commercial to offer SME cyber insurance this year
Exclusive: Jon Walker, CEO of Axa Commercial, has revealed plans to roll out a cyber insurance product and service for SMEs in the next 12 months.
Insurance Post Podcast: What the cost-of-living crisis means for insurers
The cost-of-living crisis is resulting in a growing number of policyholders pressing, complaining and shouting loudest in the hope their claim will move faster than everybody else’s, according to Claims Consortium Group.
Insurer's diversity data collection called into question
Data analysis: Following the Financial Conduct Authority’s report on diversity and inclusion strategies in financial services firms in December, Insurance Post surveys attitudes towards D&I strategy among major insurers.
Hiscox partners with Verisk; RSA launches carers’ policy & QBE restructures trade credit team
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How do you solve a problem like cyber?
News Editor's View: With high profile breaches becoming more and more common, is the industry well positioned to help small businesses with the growing threat of cyber attacks?
Will ditching Solvency II deliver a Brexit dividend or disaster for insurers?
Analysis: Rachel Gordon explores whether ditching Solvency II will free up billions of capital for insurers or ramp up risk and weaken consumer protection.
Aviva reshuffles claims legal panel; Minster Law partners with AA; Flood Re adds a NED
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Mould in properties is becoming a growing insurance issue
The death of two-year-old Awaab Ishak in a housing association flat has certainly placed the health risks posed by mould firmly in the limelight. Edmund Tirbutt explores the implications of this for the insurance industry.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
FCA data reveals insurers lagging behind on claims acceptance rates
Data Analysis: Financial Conduct Authority data on product value has shown several insurers are lagging behind on claims acceptance rates and complaint levels.
Endsleigh partners with Pattern; Ardonagh acquires MDS & Biba appoints deputy chair from Aon
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Review of the Year 2022: Insurers
Senior figures from the insurance market look back on 2022 and reflect on what 2023 might bring.
GRP acquires Flint; Volt partners with Laka; Premfina appoints chairman
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Axa’s Tara Foley says insurers need to embrace a disruptor mindset to deliver more for their customers
Tara Foley, CEO of Axa UK & Ireland’s retail business, looks at why insurers need to learn from the best in class in other industries, and adapt their customer journeys in just a matter of hours rather than weeks to stay competitive.
Insurers scramble to secure Musk's Twitter 'validation'
Leading UK insurers are paying the contentious monthly premium for 'blue check' verification after Elon Musk's Twitter takeover - a privilege that was previously free of charge.
WTW partners with Liberty and Markel; MS Amlin's 3-year sustainability plan; Novidea appoints head of UK delivery
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…
Roundtable: How can data enrich the motor claims journey from FNOL to payments?
At a recent roundtable held by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed how motor insurers could make better use of data to improve the customer journey post-loss, improve efficiency and, ultimately, create…
Roundtable: Commercial motor – applying the brakes to the ongoing threat of fraud
Motor continues to be the most prominent area of insurance fraud, with much of the attention centring on personal lines policies. However, at a recent roundtable hosted by Insurance Post, in association with Crif Decision Solutions, the participants…