Axa
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
Marsh and Citi support vaccine efforts; Hudson takes majority Occam stake; Simply Business in Barclays tie up; Aston Lark strikes Irish deal; RAC picks Premium Credit
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Europe's costliest weather event
Floods caused by torrential rain across western and central Europe in July are likely to become the continent’s costliest weather event, raising the question of how prepared at-risk communities and insurers are to deal with the onset of climate change.
Intelligence: The future of construction insurance
Between geopolitics, a health crisis, climate change and rising costs, it’s clear the construction industry is operating within an uncertain environment at the moment. Could evergreen policies be the answer?
Q&A: Erin Kenneally, Guidewire
Erin Kenneally, director of cyber risk analytics at Guidewire, discusses the changing face of cybercrime, how cyber insurers can improve, the case for prohibiting ransom payments and the looming threat of supply chain cyberattacks.
Insurance Cyber Incident Tracker
Data rich insurance businesses have been warned they are a prime target for cyber criminals, with major firms facing up to cyber disruption and ransomware attacks. Who has been affected?
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Interview: Mark Wilson and Jamie Hay of Abacai
Abacai co-chairman and CEO Mark Wilson and fellow founder Jamie Hay caught up with Jonathan Swift to discuss how AI can help redefine customer experience and why claims are key to their success.
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.
Analysis: What's driving motor pricing?
Motor insurance pricing is set for a period of volatility in the months to come, as insurers remain tight-lipped on whether they are taking a ‘pig’, ‘sheep’, ‘ferret’ or ‘cat’ approach to cope with regulatory changes
Regulators mull targets, disclosures and individual accountability to spur on D&I at financial services firms
Regulators are considering a range of policy options to boost diversity and inclusion in the financial services sector, including the use of representation targets and making senior managers directly responsible for D&I within their firms.
Insurers not bitter for time and costs lost after green card uturn as motorists will benefit
UK insurers that have issued 'thousands' of green cards and created portals and communications to allow UK motorists to continue to drive abroad after Brexit have supported the proposals to remove green cards despite the money already spent.
Blog: When climate and credit meet
Sebastien Proffit, Axa Investment Managers' head of portfolio solutions, fixed income, considers approaches for insurers looking to green up their investment strategies.
Insurers urge government to revise height-based remit of proposed building safety regulator
Insurers have repeated their calls for the scope of the proposed building safety regulator to be broadened after the government pushed ahead with proposals that met with criticism last year.
View from the top video: Moving from banking to insurance with Tara Foley, CEO, Axa UK Retail Insurance
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 Tara Foley, CEO, Axa UK Retail Insurance, reflects on her first six months in the insurance industry.
Intelligence: CSR is dead, long live ESG
Although environmental, social, and governance issues have been mentioned as far back as 2006 by the United Nations with other sectors seeing it incorporated into their financial evaluations, insurance is only recently picking up the buzzword. Post…
The ADAS tipping point – are motor insurers ready as the technology finally goes mainstream?
Advanced driver assistance systems have been part of new vehicles for over a decade now, with these features becoming increasingly common as manufacturers look to gain competitive advantages over rivals.
Climate Wise outlines priorities; WTW claims Lloyd's digital first with Ki; AIG publishes ESG report; Freedom secures funding
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Climate-related disruption set to continue at Lloyd's
The Prince of Wales' climate insurance taskforce launch will not put a stop to protesters taking to Lloyd's to demand a swift end to fossil fuel cover, activist groups have told Post.
Carnegie-Brown: Every conversation should be about sustainability, climate and inclusion
Lloyd’s chairman Bruce Carnegie-Brown urged that “every conversation” should be about sustainability, climate and inclusion as the insurance industry partnered with the Prince of Wales for his Sustainable Markets Initiative Insurance Task Force.
Prince of Wales launches sustainable insurance task force; Aviva joins forces with WWF; Ford links up with By Miles; and LV reveals PI panel
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.