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Aviva

Your Say: Stop harassing injured victims

The proposal by Dominic Clayden [claims director at Aviva] to require non-fault victims to contact the at-fault insurer to give them the chance to deal with repair, mobility and personal injury issues makes third-party capture – which the Financial…

Consumer Insurance Act: Under the radar?

The Consumer Insurance (Disclosure and Representations) Act 2012 will upend more than a century of the customer’s duty to disclose information to their insurer. Is the market prepared for this substantial change?

GUK director Simpson joins Bollington

Bollington has appointed its non-executive director and business support director of Groupama's GUK Broking Services as chief operating officer with responsibility for finance and operations from 1 April.

Aviva: We are not anti-network

Aviva is confident it will not lose out on any relationships with individual brokers after it breaks ties with Willis Networks, according to the insurer's director of broker distribution, Phil Bayles.

Editor's comment: Messages from the market

Standing at the back of the annual results queue must be gratifying for a firm on its uppers. But not so much when, like Aviva, you have a £3.05bn post-tax loss to reveal and no one coming next to soften the blow.

Aviva's rating affirmed by S&P

Standard & Poor's has confirmed that Aviva's ratings and outlook are unaffected by the company's after-tax loss of £3bn for 2012.

Spencer warns tough broker action ahead

Aviva UK & Ireland general insurance chief executive Robin Spencer has warned it will have to take some “tough calls” on its broker relationships if the insurer is to reduce its commercial lines combined operating ratio to a sub-100% position in 2013.

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