Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Axa leads the way in Brokerbility satisfaction survey
Axa has been rated the highest performing firm among Brokerbility’s seven key insurer partners in the collective broking organisation’s bi-annual satisfaction survey.
Gallagher Heath unveils restructure
AJ Gallagher has created three new divisions within its Gallagher Heath Insurance Services in a bid to reflect its chosen distribution channels – direct, intermediary and partnerships.
Aviva reports drop in NWP
Aviva has reported a 5% reduction in net written premium across its UK general insurance operation to £923m in the first quarter of 2013 (Q1 2012: £974m) while group GWP fell 2% to £1.2bn (Q1 2012: £1.7bn).
Towergate’s Duggan puts market competitors networks in crosshairs
Duggan won’t ‘rule anything out’ in plans for business’s future
Quindell model calls for clarity after shares plummet
Speed and volume of deals have caused confusion
Aviva offshores 600 jobs to India
The UK union Unite has accused Aviva of betraying its UK workforce by offshoring hundreds of back office life insurance processing jobs to India.
Aviva resurrects General Accident brand for motor market
Aviva is targeting parents seeking to purchase their children's car insurance with its new motor proposition after resurrecting its General Accident brand.
Aviva relaunches General Accident brand
Aviva is introducing a new car insurance brand for internet shoppers following the success achieved by its Quote Me Happy offering.
Aviva to send 600 UK jobs to India
The union Unite has accused Aviva of betraying its UK workforce by offshoring hundreds of back office processing jobs to India.
Aviva board backed in AGM vote
Aviva has avoided a repeat of last year’s shareholder revolt at its annual general meeting, with the positions of its board validated by investors.
Aviva pens seven year supplier contract with Innovation Group
Software solutions and outsourcing business the Innovation Group has signed a new contract with Aviva that will see the insurer supplied with the firm’s claims scoping and supplier management solution.
Broking Supplement: Networks - Joined-up thinking
Networks may give a bigger voice to small and medium-sized brokers - but after 20 years is the model still valued by insurers?
Aviva undertakes overhaul of external legal panels
Aviva is inviting law firms to pitch for a place on its global and UK panels as part of an overhaul of the insurer’s external legal advice set-up.
Ecclesiastical promotes Hews to group CEO role
Ecclesiastical has promoted its chief financial officer to the top of the business with immediate effect.
Telematics Expo: Magic number is 200 says Aviva
Telematics can reliably predict the future driving style of a customer after 200 miles of use according to Aviva's GI partnerships and business development director Simon Warsop.
Telematics: Taking the wheel?
Will plans by car manufacturers to fit telematics black boxes to new vehicles see them become major players in the motor insurance sector?
Prudential appoints female director
British insurance giant Prudential has appointed its first female director, luring finance director Jackie Hunt from rival Standard Life.
Asian highlights of the week
The leading news, features and opinion pieces of the week from Asia.
Post magazine – 25 April 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
Long-serving staff hardest hit by Aviva’s latest round of job cuts
Aviva staff face renewed uncertainty following the insurer’s decision to axe 2000 jobs globally, eight months after 800 jobs were put at risk.
Editor's comment: Industry image problem enduring
Insurers face an uphill battle in trying to improve their public image at the best of times, and the latest round of job cuts and news of redundancy term changes at insurance giant Aviva will do nothing to help their cause.
Simon Machell on six months gardening leave
Simon Machell, formerly CEO of higher growth markets at Aviva, is on six months gardening leave after leaving the insurer.
Former Catlin boss Freshwater to take on CFO role at Zurich
Zurich has appointed Neil Freshwater to the role of chief financial officer for its general insurance and shared services business in the UK.
Market Moves: Ace, Bluefin, LV and Charles Taylor Insurance make new hires
It was honours even between the insurer and the broking sectors this week, with Ace once again leading the way for insurers with a couple of key hires.