Opinion
Insurers’ role amid perfect storm battering the UK construction sector
Blog: Natalie Boardman, underwriting manager for professional indemnity at CNA Hardy, stresses the need for rigorous risk management and insurance that addresses UK construction firms’ numerous challenges.
Could the PRA soon be knocking on personal lines insurers’ doors?
Editor’s View: 2022 was tough for personal lines, but if you are an insurer who had a particularly difficult year, the Prudential Regulatory Authority could soon be knocking on your door.
Howden’s Peter Blanc on whether AI is the answer to Consumer Duty compliance
Peter Blanc, executive chairman of Howden UK and Ireland, examines the challenges inherent in the forthcoming Consumer Duty and asks whether artificial intelligence could help the industry meet its demands.
Rental versus private e-scooter data and legal implications
New data on e-scooters will be vital in assisting regulators and insurers with future planning, says Petty Abrams, associate at Plexus Law.
What is behind Ardonagh’s international shift?
Five years after Ardonagh was formed, news editor Scott McGee explores what the next five years could hold for a broking group that has more than tripled its income.
Trade Voice: Biba’s Steve White on why brokers should share good news stories
Steve White, CEO of the British Insurance Brokers’ Association, calls on the industry to publicise case studies of claims gone right to spur awareness of how it can make a positive difference.
Why the Consumer Duty could reduce general insurance options
Editor’s View: Insurance Post Editor Emma Ann Hughes is concerned the Consumer Duty combined with claims inflation could reduce choice for personal lines policyholders.
View from the top: Arch’s Bottle on ensuring commercial e-trade propositions work for brokers
Mike Bottle, senior vice president for strategy and distribution at Arch Insurance UK, reflects on brokers’ frustration with e-traded products and what it will take to make the route work.
The role of MGAs in the value chain
Blog: The number of managing general agents in the UK has exploded in recent years, and it’s a trend that shows no sign of slowing down. Andy Colbran, CEO Of Nuventure, questions what is driving this growth, and is it due to the fact that MGAs are…
60 Seconds With... Andrew Jackson, Charles Taylor Adjusting
Andrew Jackson, director of technical & special risks at Charles Taylor Adjusting, shares his tips for a fulfilling life - knowing when to step down from leadership, how to use mistakes to your advantage, and how to relax at the end of the day.
Trade Voice: Bila’s Brooks on why ‘policyholders good, insurers bad’ attitudes don’t wash
Dan Brooks, British Insurance Law Association committee member, and policyholder coverage lawyer at Wynterhill LLP, discusses why tribalism in the claims sector does not help the insurance industry in the long-run.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.
Aviva’s Ryan Birbeck on the recruitment arms race in broking
View from the top: Ryan Birbeck, regional brokers director for UK&I GI at Aviva, addresses the fears brokers have about staff retention and lack of experienced staff.
How insurers can protect themselves against price pressure
As insurers battle an increase in claims volume and inflation, Rory Yates, head of strategy for EMEA and Asia Pacific at EIS, argues the industry must move established processes online.
CII’s Connell on vast implications of the FCA’s sustainability strategy
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, explains how the FCA’s approach to sustainability will permeate every aspect of the insurance industry.
Penny Black’s Social World: March 2023
Penny casts her eye over the Hot Topics of the month and digs into the charity endeavours by insurers in The Good Stuff
Why we need fire and brimstone over Consumer Duty
Editor's View: Emma Ann Hughes asks whether Old Testament-style regulation is required to push general insurers to meet the Consumer Duty requirements.
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Open insurance: A reality or a pipe dream?
Blog: Karim Derrick, product and innovation director at Kennedys IQ considers how prepared the insurance industry is for introducing the concept of open insurance.
60 Seconds With... Heather Ootam, K2 International
Heather Ootam, business application manager at K2 International, shares her advice on planning for success, her passion for piano, and our natural world.
Time for insurtechs to grow up or say goodbye to funding
Editor’s View: If you want to survive as an insurtech, you need to prove you can survive on your own.
View from the top: QBE’s Emma Higgins on listening to what employees want
Emma Higgins, chief people officer at QBE International, argues that updating employment offerings in line with ideas from employees is the answer to the Great Resignation.
How payments can modernise the insurance sector
Multiple payment platforms and technologies leave insurers unclear where the payment function should sit and create fragmented IT architecture unable to support a single payment process. This creates a disconnect between the insurer and broker re payment…
Trade Voice: ABI’s Hannah Gurga on keeping things clear and simple
Hannah Gurga, director general of the Association of British Insurers, lays out how the findings of a recent survey highlight how the insurance sector can do better in the eyes of customers.