Howden’s Peter Blanc on whether AI is the answer to Consumer Duty compliance

peter-blanc

Peter Blanc, executive chairman of Howden UK and Ireland, examines the challenges inherent in the forthcoming Consumer Duty and asks whether artificial intelligence could help the industry meet its demands.

Brokers up and down the land are currently working through their approaches to complying with the new Consumer Duty. This new duty requires us all to ensure that our customers receive fair value

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