News
Ki slashes model development from years to weeks with genAI
Ki’s technology managing director Alan Tua has revealed how switching from traditional machine learning models to generative artificial intelligence models for algorithmic underwriting has resulted in “double digit” accuracy improvements.
Auto Windscreens calls for more regulation in vehicle repairs
James MacBeth, managing director of Auto Windscreens, has called for more regulation of motor vehicle repairs and for ADAS technology to be part of a vehicle’s MOT.
Aviva harnessing GenAI for underwriter augmentation
Aviva is predominantly using generative artificial intelligence to augment underwriting, according to director of innovation Jason Chambers.
Axa reveals genAI enabled Lloyds Bank partnership
Paul Hollands, chief artificial intelligence and data officer at Axa UK, has revealed how the efficiencies brought about by generative AI enabled the insurer to partner with Lloyds Banking Group for its motor portfolio without hiring for new roles.
ABI names Bose as Skeet’s replacement
Chris Bose has been appointed director of general insurance and international at the Association of British Insurers, replacing Mervyn Skeet who departed last year.
David Williams concerned about ‘pragmatic’ approach to underinsurance
David Williams, chair of the Fire Protection Association and former managing director of underwriting and technical services at Axa has questioned the pragmatic and balanced approach taken to tackling underinsurance within property, given the risks have…
How McGill is using agentic AI to make the world a smaller place
McGill and Partners have been able to speed up the submission process for international business by, in some cases, days through the deployment of agentic artificial intelligence earlier this year.
Home and motor premiums continue to drop
Pearson Ham Group data shows that premiums for motor and home insurance decreased faster in May 2025, despite industry warnings that prices need to rise.
Zurich pilots generative AI to spot claims trends
Jonathan Davis, data science lead at Zurich UK, has revealed the provider is currently piloting generative artificial intelligence to identify claims trends more effectively and hopes to be “surprised” by the results.
Ifed cracks down on ghost broking amid 52% increase
The City of London Police’s Insurance Fraud Enforcement Department has led several operations targeting illegal ghost brokers, amid a 52% increase in the practice.
FCA clarifies approach to naming and shaming insurers
The Financial Conduct Authority today (3 June) finalised revisions to its Enforcement Guide and investigation publicity policy, clarifying when it will name and shame insurers.
Industry CEOs call for heightened use of data standards
A group of insurance CEOs have published an open letter to the London market, calling for the use of shared data standards across the industry.
Crawford subsidence tech cuts assessment time from days to minutes
Crawford’s subsidence technology Sub Sprint has reduced the time it takes to initially assess a subsidence claim from 89 days to 15 minutes.
Zurich expands SME proposition to online retailers
Zurich has expanded its commercial combined offering to include coverage for SME online retailers, Insurance Post can reveal.
Esure achieves 10 times return on genAI investment
Esure has seen a seven to 10 times return on its investment in generative artificial intelligence technology evidenced to its executive team and shareholders, according to chief data officer Chris Pearce.
A third of UK customers reject AI use in insurance
Around a third (34%) of UK customers said nothing would give them confidence in insurers using artificial intelligence, according to the 2025 Guidewire European Insurance Consumer Survey.
Tiernan makes immediate changes to Lloyd’s executive team
Lloyd’s has announced that the responsibilities of the chief of markets role previously held by new CEO Patrick Tiernan will be split between two new positions amid a raft of management changes.
Ex-Admiral UK CEO Nestares resurfaces at Aviva
Former Admiral UK insurance CEO Cristina Nestares has joined Aviva as non-executive director, Post can reveal.
AI audio redaction to unlock insurer information sharing
Artificial-intelligence powered redaction is set to unlock increased information sharing and collaboration for insurers, according to Pimloc CEO Simon Randall.
Lloyd’s Tiernan shares his vision for London market
Patrick Tiernan has marked his first day as Lloyd’s CEO with a LinkedIn post, reflecting on his challenging medical journey and his hopes for the future of the London insurance market.
Avantia aims to become first insurer with AI-driven operations
Mark Eastham, CEO of Home Protect and Avantia Group, has revealed how he will secure a place among the nation’s top 10 home insurers by becoming the first provider to have an artificial intelligence-driven operating model.
Decant adds embedded cover amid whisky scam surge
Following its partnership with Embri, Decant’s CEO has told Insurance Post that embedded insurance will help reassure investors amid a surge in whisky investment scams.
Liberty and Convex create sight loss internships with IICF
Liberty Specialty Markets and Convex have committed to creating internships for people with sight loss as part of their participation in the Insurance Industry Charitable Foundation sight loss steering group.
ABI’s updated salvage code; CFC’s cyber masterclass; Gallagher’s property MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.