News
Esure achieves 10 times return on genAI investment
Esure has seen a seven to 10 times return on its investment in generative artificial intelligence technology evidenced to its executive team and shareholders, according to chief data officer Chris Pearce.
A third of UK customers reject AI use in insurance
Around a third (34%) of UK customers said nothing would give them confidence in insurers using artificial intelligence, according to the 2025 Guidewire European Insurance Consumer Survey.
Tiernan makes immediate changes to Lloyd’s executive team
Lloyd’s has announced that the responsibilities of the chief of markets role previously held by new CEO Patrick Tiernan will be split between two new positions amid a raft of management changes.
Ex-Admiral UK CEO Nestares resurfaces at Aviva
Former Admiral UK insurance CEO Cristina Nestares has joined Aviva as non-executive director, Post can reveal.
AI audio redaction to unlock insurer information sharing
Artificial-intelligence powered redaction is set to unlock increased information sharing and collaboration for insurers, according to Pimloc CEO Simon Randall.
Lloyd’s Tiernan shares his vision for London market
Patrick Tiernan has marked his first day as Lloyd’s CEO with a LinkedIn post, reflecting on his challenging medical journey and his hopes for the future of the London insurance market.
Avantia aims to become first insurer with AI-driven operations
Mark Eastham, CEO of Home Protect and Avantia Group, has revealed how he will secure a place among the nation’s top 10 home insurers by becoming the first provider to have an artificial intelligence-driven operating model.
Decant adds embedded cover amid whisky scam surge
Following its partnership with Embri, Decant’s CEO has told Insurance Post that embedded insurance will help reassure investors amid a surge in whisky investment scams.
Liberty and Convex create sight loss internships with IICF
Liberty Specialty Markets and Convex have committed to creating internships for people with sight loss as part of their participation in the Insurance Industry Charitable Foundation sight loss steering group.
ABI’s updated salvage code; CFC’s cyber masterclass; Gallagher’s property MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
What lessons should the industry learn from retail cyber attacks?
Following several high-profile cyber attacks against retail businesses in recent months, figures throughout the insurance industry have highlighted the importance of comprehensive risk management, alongside robust cyber cover.
FCA CEO responds to Which? petition to ‘end the insurance rip-off’
The Financial Conduct Authority’s CEO Nikhil Rathi has responded to Which? CEO Anabel Hoult after the consumer group delivered a petition calling on the regulator to get a stronger grip on a market that isn’t working as intended.
FCA likely to scale back non-financial misconduct guidance
The Financial Conduct Authority is likely to scale back the draft guidance on non-financial misconduct included in its original consultation paper, according to Dentons employment law counsel Sarah Jackman.
Lee Mooney resurfaces at Markel as Galjaard steps down
RSA’s former head of commercial Lee Mooney is to take over as head of UK for Markel, as Neil Galjaard steps down.
Court orders repayment of commission-inflated premiums
The landlord of London’s Trocadero Centre has been told it must repay hundreds of thousands of pounds charged to a cinema in insurance rent.
Premium finance vital to one in four customers
More than one in four insurance customers would cut cover or switch to cheaper policies if they couldn't utilise premium finance, research from Premium Credit has revealed.
Aviva sees uptick in employee volunteering amid UK decline
Aviva has seen a 159% increase in employee volunteer hours in the past two years since it started a place-based approach to social action.
First Central eyes flotation as it looks for ‘new investment base’
First Central is looking at launching an initial public offering as it looks for a new investor base, CEO Michael Lee has told Insurance Post.
Hiscox names Peter Clarke as chair designate
Hiscox has named Peter Clarke as its permanent chair designate, succeeding Jonathan Bloomer who passed away last August.
Prestige Underwriting targeting £300m GWP by end of 2026
Prestige Underwriting’s MD Alison Williams has told Insurance Post how she is targeting £300m in GWP by the end of 2026, which includes M&A.
Admiral provides genAI training to 8500 people
Admiral has trained 8500 employees on the use of generative artificial intelligence.
Acrisure UK planning further expansion amid IPO hopes
After rebranding Sutton Winson to Acrisure UK Broking, Acrisure UK CEO Mark McIlquham is planning further regional expansion and acquisitions in service of eventually floating publicly.
Lithium-ion linked fires nearly double in three years
Research from QBE has revealed that lithium-ion battery fires have almost doubled since 2022, with the insurer calling for heightened education on the risks posed by the batteries.
FCA clarifies ‘double-edged’ value review rules
The Financial Conduct Authority has clarified its approach to the value review reforms proposed in its insurance rule simplification consultation paper.