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FSCS pays out £134m despite zero insurance firm failures

Back office and front office - payments and collections

The Financial Services Compensation Scheme paid out £134m to customers of failed insurance companies in the 12 months to 31 March 2025, despite no new failings in that time.

In the scheme’s annual report for 2024/25, it said it made 12,749 payments totalling £134m in 2024/25, down from £160m from 21,275 payments in 2023/24.

“Much of this reduction is due to lower

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