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Commercial

Q&A: Fiona Sperry, QBE

Fiona Sperry, QBE’s head of complex claims, talks through her team’s role, how the insurer is meeting challenges posed by the energy transition and the place of artificial intelligence in claims.

Why overseas capacity has become a concern for MGAs

Will Reddie and Bob Haken, partners at law firm HFW, explore the growing concern among managing general agents operating in the UK without capacity, which would put them in breach of regulations and runs the risk of criminal sanctions for both the…

Big interview: Michael Rea, Gallagher UK

Having taken on the Gallagher UK CEO role at the start of the year, Micheal Rea talks to Jonathan Swift about breaking the £1bn revenue barrier, the benefits of scale, putting M&A on hold and why the market is in transition in terms of rates.

Diary of an Insurer: Gallagher’s Elaine Lennox

Elaine Lennox, regional managing director for the Midlands at Gallagher, goes back and forth between Leicester and Birmingham, checks in with the cyber insurance special interest group and manages to download over dinner.

How to create a pipeline as a specialist insurer

How a sales pipeline can help teams track their progress, pinpoint revenue-killing roadblocks, and prioritise their efforts to increase revenue is covered by Russell White, CEO of Peach Pi and NPAI, in his Insurance Post Top Tips video.

Diary of an Insurer: Axa Partners’ Beth Buckland

Beth Buckland, operations director of Axa Partners, manages to squeeze in some Pilates to a packed working week, which includes a sensitive case review meeting, encouraging colleagues to think more creatively, and handling a media query about a declined…

Big Interview: Mandy Hunt, Clear

Mandy Hunt, managing director of The Clear Group’s MGA business, looks to develop underwriting talent, shares growth plans and talks about the importance of sharing personal stories.

Diary of an Insurer: MS Amlin’s Gemma Lines

Gemma Lines, chief people officer at MS Amlin, persuades senior women to move up the insurance career ladder when they fear losing the work-life balance they’ve built up and puts the world to rights with her hairdresser.

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