Claims
Motor claims fall to lowest ever level for Q1
Latest data from the Compensation Recovery Unit shows the number of motor claims has fallen to its lowest level ever for this quarter of the year, but the claimant body believes this is due to people not claiming.
Claims Apprentice 2023: Episode one – Meet the teams
Claims Apprentice is back! After a gruelling interview process, we can now meet the final six candidates, all competing for the prize of becoming the 2023 champion.
Allianz and Thatcham highlight ‘opportunity’ of EV battery recycling
With no repair nor recycling option available for electric vehicle batteries, Allianz and Thatcham described a “real commercial opportunity” for motor manufacturers to invest in recycling power units.
Nat cat ‘new normal’ leads to emergence of globetrotting catastrophe adjusters
A “new normal” with regard to natural catastrophes has led to the rise of a globetrotting type of loss adjuster that is able to move from the aftermath of one event after another, according to McLarens.
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models.
Insurance Taskmaster: Detecting motor fraud in and around Euro 96 (1996)
In this episode, the contestants wake up and it is the summer of 1996. They are on the front line, combatting the burgeoning issue of insurance fraud.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
MIB-funded initiative cuts uninsured drivers on UK roads by 400,000
The Motor Insurers’ Bureau has committed to extending its funding for Operation Tutelage until 2027.
Insurance Taskmaster: Dealing with the aftermath of The Great Storm (1987)
In this episode, the contestants are caught up in a storm, more accurately the Great Storm of October 1987.
Entries open for the 2023 Insurance Claims and Fraud Awards
The 2023 Claims & Fraud Awards are open for entries with a deadline of 5pm on 2 June.
Facebook posts help Axa catch out claimant
A Norwich man who claimed a minor car accident left him unable to work was caught out because he posted photographs of himself on Facebook swinging from a zipwire.
Rental versus private e-scooter data and legal implications
New data on e-scooters will be vital in assisting regulators and insurers with future planning, says Petty Abrams, associate at Plexus Law.
How natural catastrophes and inflation are creating a perform storm for insurance
Data analysis: Increasing natural catastrophe losses and shortfalls in industry estimates point to the need for the insurance sector to better understand the risk factors at play today, according to the latest Swiss Re Institute report.
Diary of an Insurer: Raji
Ola Jacob Raji, former broker success manager at Flood Flash Ltd, spreads the gospel on parametric and explores ways to attract more women to the industry.
Trade Voice: Bila’s Brooks on why ‘policyholders good, insurers bad’ attitudes don’t wash
Dan Brooks, British Insurance Law Association committee member, and policyholder coverage lawyer at Wynterhill LLP, discusses why tribalism in the claims sector does not help the insurance industry in the long-run.
How to protect your vehicle against keyless car theft
Keyless car theft is a significant threat to car owners, as well as a challenge for the automotive industry. This content sheds light on five steps motorists can take to protect their vehicles and deter thieves.
Court ruling reduces risk of unexpectedly high credit hire bills
A landmark High Court ruling means credit hire organisations will now need to properly address the issue of impecuniosity at the pre-litigation stage with insurers.
Mitigating the impacts of economic uncertainty using artificial intelligence
Insurers are not immune to the conditions driving uncertainty in our economy. They can, however, take real steps to ensure their business is protected from many of those risks.
Eight types of errors and omissions claims
In this article, Coalition's technology errors & omissions department shares eight examples of professional risks and how they could result in claims.
LV catches out lawyer who exaggerated her symptoms
A non-practicing lawyer from Merthyr Tydfil who attempted to claim more than £250,000 from LV for injuries resulting from a vehicle collision has had her call for compensation thrown out.
Insurance CFOs reveal what keeps them up at night
Data analysis: The insurance industry sees high inflation, a downbeat economic outlook and market volatility as the three biggest threats to profitability this year, according to Moody’s annual survey of chief financial officers from 22 leading European…
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Humanising the claims experience
Helping claimants navigate the emotional and sometimes complicated process of filing a claim and restoring their lives is critical to meeting the promise of insurance and ensuring a positive customer experience.
Half a million claims in broken tribunal system
The fundamental problems in the employment tribunal system exposed during the pandemic have not been resolved, according to analysis of the latest tribunal figures released by His Majesty’s Courts and Tribunal Service.