Claims
60 Seconds With... Woodgate & Clark’s Glyn Brookes-Humphrey
Glyn Brookes-Humphrey, director of regional operations at Woodgate & Clark, reveals he would love to be a hunchback lawyer in Tudor times and why he doesn’t take anything or anyone for granted.
Jail time for claimant who forged daughter’s birth certificate
QBE Insurance, along with Keoghs, have successfully pursued 20 counts of contempt against a claimant who falsely claimed damages of £600,000 following a workplace accident.
Why AI use in insurance legal services is set to accelerate
Simon Murray, head of insurance business services at DWF Law, explains why the use of AI in legal services could soon accelerate.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Ageas reveals it is developing an AI claims assistant
Tom Quirke, chief actuary at Ageas UK, shares how the personal lines insurer is already ensuring humans and AI work in synergy to allow agents to focus on meaningful relationships with customers.
How holograms and synthetic IDs are transforming fraud
Joe Stephenson, director of digital intelligence at insurtech Intertel, on the future of insurance fraud and how holograms in the courtroom could help catch more criminals.
Day one benefits animation
With most insurance policies, if you don’t make a claim then you don’t get any real benefit from them. ARAG's Essential Business legal policy is different, it offers a wraparound legal service from day one. Watch this animation to find out more.
Sedgwick appoints Neil Gibson as UK CEO
Sedgwick has promoted chief operating officer Neil Gibson to the position of UK CEO.
Why AI is a critical requirement for an insurer
Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
For AI to dominate the future it shouldn’t forget insurance past
Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.
Insurers risk being ‘left behind’ if they don’t share data
Insurers that don’t share claims data with the wider market risk being “left behind”, LexisNexis Risk Solutions’ James Burton has told Insurance Post.
MoJ told to fix whiplash before introducing more reform
Panellists speaking at an Association of British Insurers event about civil justice urged the Ministry of Justice to fix the whiplash reforms before bringing about any new further changes that affect the motor insurance sector.
Building bespoke partnerships - Lanyon Bowdler
In this video, last year's clinical negligence lawyer of the year at the Personal Injury Awards, Beth Heath of Lanyon Bowdler, talks about her experiences working with ARAG and a special scheme developed for lower value claims following the Shrewsbury &…
Implementing dual PI discount rate could be ‘complicated’
Speaking at an Association of British Insurers event, a panel of experts agreed that while a dual discount rate could lead to better accuracy, it could prove to be very complicated to work with.
ARAG shortlisted for three more awards
ARAG has been no stranger to awards ceremonies this year, but even we were pleasantly surprised to hear that our work has been acknowledged with nominations in no fewer than three different categories in this year’s Personal Injury Awards.
Video: How mediation can be a quick way to resolve legal disputes
Litigation can be time consuming and stressful. This video highlights how mediation can be a quick way to resolve legal disputes quickly and effectively.
ARAG do's and don'ts animation: How to complete your claims form
This animation provides information for ARAG's customers on how to complete your claims form and some top tips to follow. Areas covered include employment claims, property claims and contract claims.
Storm Babet to cost insurers at least £450m
Fresh estimates from PWC calculate the costs of damage due to the severe weather caused by storm Babet to be between £450m and £650m.
Why cannabis farms are a growing problem for property insurers
Analysis: Fiona Nicolson examines why the illegal cultivation of cannabis is a growing problem for both residential and commercial landlords as well as the wider community.
Blog: How MOVEit highlighted supply chain issues in insurance
Charles Clarke, director of insurance at SecurityScorecard, examines the painful lessons for insurers that have come as they realise their clients’ third and fourth-party vendors pose some of the most serious and systemic cyber risks.
Football clubs and insurers set for 2025 courtroom clash
A legal dispute between several Premier League football clubs and their insurers over Covid-19-related business interruption payouts is set to go to trial in 2025, according to a court order.
Liberty and Axa XL settle Pizza Express BI battle
Pizza Express has settled its legal dispute with two insurers over what business interruption payout was due to it for Covid closures, according to a court order.
Trade Voice: MGAA’s Mike Keating on why collaboration is key to delivering claims outcomes
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.