Claims
Motor Report docu-video - Fraud, driverless cars, young drivers and claims
The Motor Report is out - but what do the experts think of the findings?
Aviva's Rob Townend on removing 'easy money' from personal injury claims
Some are sounding the death knell of the personal injury reforms but Rob Townend, claims director at Aviva Insurance, explains why insurers must be alive to an increasingly aggressive claims management company industry.
Claimant lawyers resigned to future discount rate rise
Claimant personal injury solicitors expect the discount rate to move back up as a result of the government’s consultation.
This Week: Stoic London
The generosity and heroic nature of Londoners came to the fore this week, when after two recent terrorism attacks the city saw the worst fire in recent history. Firefighters were heralded for entering the 24-storey flaming building and the community came…
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. Mark Southern, commercial director for the WPA Group, explains that while insurance…
Majority of insured losses from Grenfell Tower to be borne by reinsurance
The Norwegian company responsible for insuring the Grenfell Tower, which burned down yesterday, said reinsurers will bear the majority of the claims costs.
Ogden change to cost industry £3.5bn
The change to the Ogden discount rate from 2.5% to negative 0.75% is predicted to cost the market £3.5bn across all lines of business.
Trade Voice: Apil's Brett Dixon on preventing whiplash claims
With some of the most congested roads in Europe and tailgating a major cause of low speed accidents in the UK, Brett Dixon, Association of Personal Injury Lawyers president, urges insurers to join his member in supporting Injury Prevention Day.
Will insurers Wanna Cry? On the legal repercussions of the global cyber attack
The Wanna Cry ransomware attack is going to bring into light cyber wordings and terrorism exclusions, explains Hermes Marangos, partner at Signature Litigation.
Watchstone faces £600m legal challenge from S&G
Watchstone is being forced to fight off a £600m civil case from law firm Slater and Gordon, over allegations of fraud.
Norwegian insurer to examine exposure following Grenfell Tower fire
A Norwegian insurer that took on the property and liability contract for the local authority responsible for Grenfell Tower could potentially see its UK expansion curbed as a result of huge claims.
CAPS looks to the US for guidance on standards for motor claim data security and transfer
Industry stakeholders have given the green light to a new structure to support an industry standard for connecting data through the repairer supply chain during the claims process.
Residents predicted catastrophic fire in Grenfell Tower block four years ago
The fire that engulfed Grenfell Tower last night, claiming several lives and leaving dozens injured, was predicted by residents four years ago.
Wedding insurance: A promising market
The UK wedding market is worth £10bn and growing exponentially, but the wedding insurance market is comparatively less fruitful
IBIS 2017: Connected cars will send first notice of loss 'as early as next year'
Connected cars will dispatch emergency services and send first notice of loss as early as next year, predicted Sean Carey, president of SCG Management Consultants.
IBIS 2017: GM not ruling out insuring its autonomous vehicles
US car manufacturer General Motors is not ruling out providing insurance for its future autonomous vehicles.
Blog: Mobile apps for insurers, golden or poisoned chalice
Not every insurer needs an app. Antoine Hemon-Laurens, mobile consultant at GMC Software, lists the four questions you should ask yourself to decide whether it is the right tool for your company.
Pool Re braced for first claims from Manchester attacks
Pool Re will soon receive the first claims from the Manchester terror attacks, its chief underwriting officer has confirmed.
GDPR could stall insurers' efforts to use data analytics and machine learning
The General Data Protection Regulation could stall the industry’s efforts to use artificial intelligence and Big Data to enhance their propositions.
NAH to step away from ‘aggressive’ personal injury advertising
A no-win-no-fee law firm has unveiled a £1m rebrand and a move away from the “aggressive” advertising associated with the sector.
Liz Truss replaced as Justice Secretary in reshuffle
The architect of both the whiplash reforms and the discount rate cut, Liz Truss, has been replaced as Justice Secretary after less than a year in the role.
Week in Post: Mayhem, Brexit and PR
It has been a year of political surprises, starting with Brexit, to Trump’s election and finally to today’s hung parliament.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, chief technology officer for the WPA Group, envisages long and complex policies with drawn…
SRA investigating 15 solicitor firms over holiday sickness claims
The Solicitors Regulation Authority is investigating 15 reports of misconduct against solicitor firms involved in holiday sickness claims.