Claims
Claims firm fined £400,000 for 100 million nuisance calls
A claims management company has been fined a record fine of £400,000 for making over 100 million nuisance calls.
Zurich’s Guy Miller on why recovery is an opportunity for reform
A synchronised global recovery is an opportunity for reform, not for complacency, argues Guy Miller, chief market strategist and head of macroeconomics, Zurich.
Biba 2017: GDPR will not have drastic effect on cyber insurance
The General Data Protection Regulations will not have as big an effect on cyber policies and the regulator may not enforce it as strictly as expected.
Q&A: Rob Flynn, More Than
More Than relaunched last week with a new advertising campaign featuring fictional Scandinavian founder Mordenn Surenns. Real-life boss of More Than Rob Flynn talks about the developments behind the scenes at the direct insurer.
Broker: Feeling exposed?
Many brokers’ professional indemnity policies contain exclusion clauses that limit their cover, leaving them and their customers exposed
Perils estimates Cyclone Debbie costs at A$1.12bn
Zurich-owned catastrophe modeler Perils has estimated the insured property market loss from March's Cyclone Debbie is A$1.12bn.
AI unlikely to wipe out jobs but will have 'significant' impact on insurance industry
Investment into Artificial Intelligence start-ups has gone up by 80% since January last year but there is some time to go before technology wipes out jobs in the industry.
Post Claims Club: Travel sickness claims surge driven by claims farming
Travel sickness claims have soared as legal firms push holidaymakers into making spurious claims, a Post event heard.
Kennedys to merge with US insurance law firm
Kennedys will be merging with US insurance law firm Carroll McNulty & Kull to create a global insurance practice.
Editor's comment: Surprise!
I probably wouldn’t make a very good insurer or broker as I love a good surprise and I deal quite well with change.
Roundtable: ADAS and the next step to driverless cars
Autonomous vehicles, drones and cyber innovation have been hogging much of the discussions as to how insurers can prepare themselves for the technology of the future. What can easily be overlooked is the complex technology that already exists in the…
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Allianz's Neil Clutterbuck on transforming motor insurance in the cloud
Harnessing the power of cloud computing can offer many business benefits in terms of data storage and processing, accessibility and cost. But with potential risks alongside the benefits, the opportunities it offers the insurance industry are still up for…
Blog: The future of insurance pricing
The powerful combination of improving digital technologies and data management solutions is having a significant impact on insurance pricing explains David Evans, managing director at the Collinson group.
Axa transfers £600m historical liability book to Riverstone
Axa has started transferring its historical disease liability book of business to Riverstone.
Kevin Skillin to retire as chairman of Imperial Consultants
Kevin Skillin will be retiring from Imperial Consultants on the 31 August this year and will be handing the role to his son, Mark Skillin.
MSIG Thailand unveils 60 second claims app
Insurer MSIG Thailand has developed a mobile app that allows customers to report motor claims and receive assistance.
Covéa's James Reader on insurance's ‘two lengths of the pool’
Spending some time with sport psychologist Simon Hartley reminded James Reader, CEO of Covéa Insurance, it can be all too easy to lose focus on what we’re really here to do
Blog: How to reduce litigation costs
Very few insurers effectively and proactively manage the relationship and performance of their panel law firms says Caroline O’Grady, partner at Coote O’Grady.
Europe: Insuring robots (and against robots)
Robots are becoming ubiquitous. Do we need specific insurance? And do they?
Blog: Driverless cars, potential for cyber mayhem?
Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
Profile: Neil Clutterbuck, Allianz
Neil Clutterbuck is the chief underwriting officer of Allianz's newly-established technical division. He talks about the immediate and long-term priorities for the business unit.
Legal Update: When reasonable isn't enough
The Supreme Court judgment in Montgomery v Lanarkshire Health Board opens a new avenue for claims against professionals, explains Alisdair Matheson, partner at Brodies.
Blog: Brokers' bad reputation
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…