Claims
Insurers ‘will need to assess’ safety of driverless cars handover systems
Driverless car manufacturers should consider installing ‘phased handover’ functions to minimise the disruption when vehicles switch from autonomous to manual driving.
How insurers can protect themselves against cyber threats
In the current cyber insecurity, insurers need to review their management structure and their risk processes to protect their data and their customer’s data, say Matteo Coppola and Ofir Eyal, partners at the Boston Consulting Group.
In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Aviva detected £85m in insurance fraud last year
Aviva detected £85 million of insurance fraud last year and recorded a 9.5% increase in the number of fraudulent claims.
Editor's comment: Time to play nicely
We have a sign in our kitchen with the rules of the house. As well as being told not to run (and throw balls in the house), my son knows it’s important to play nicely.
IPT rise pushes home premiums up despite lower winter claims
Insurance Premium Tax increases have led to a rise in home insurance premiums despite claims over the winter period being lower than in previous years.
Post People: 30 May - 02 June
The latest people moves from the insurance industry.
In Depth: Claimant lawyers move from whiplash to holiday illness claims
Proposed whiplash reforms are likely to be tough on claimant law firms. Many are carving out a niche in holiday destinations for gastric illness claims.
Rising Star: Emma Brydges, Alps Legal Practice
Brydges started her career as an office junior, working her way up to become a claims manager
Crash for cash fraudsters jailed after fabricating accident
Three crash for cash fraudsters have pleaded guilty to fraud by false representation following an Insurance Fraud Enforcement Department investigation.
Repair firm feared to be hacked for personal accident data
Personal accident data has allegedly been hacked from a nationwide bodyshop firm and used by claimant solicitors to drum up business.
Nexus's Colin Thompson on claims and the virtual insurer
Claims are the insurance shop window but are insurers really using them as differentiator they should, asks Colin Thompson, founder and executive chairman of Nexus.
Competition watchdog investigates Solera over Autodata takeover
The competition watchdog is conducting an investigation into Solera’s acquisition of Autodata.
Why and how cross-selling works for microinsurance
Cross-selling is a great way to distribute microinsurance, as illustrated in Africa, where some farming insurance programmes are also experimenting with new ways to pay out claims, write Tom Johansmeyer, assistant vice-president at Verisk Insurance…
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Live blog: Motor Insurance World 2017
Post's Motor Insurance World, as it happened.
Tragic hero of Manchester bombing was Aviva employee
One of the victims of the Manchester terrorist attack, Kelly Brewster, was an employee of Aviva, it has emerged.
Zurich and Axa close Manchester branches for the day following terror attack
Zurich and Axa have closed their Manchester branches following last night’s terrorist attack on Manchester Arena.
Pool Re will respond to Manchester attack as ‘quickly as possible’
Pool Re will work with its members to resolve any claim arising from the suicide bomb attack in Manchester, the terrorism reinsurance fund has said.
ABI in talks with the ICO to set up anonymised cyber incident platform
In response to the Wanna Cry ransomware attack, the Association of British Insurers has reiterated its calls for an anonymised cyber incident database once the General Data Protection Regulation comes into effect.
Perils lifts storm Thomas loss
Natcat expert Perils has given its second loss estimate for windstorm Thomas, also known as Doris, which affected Belgium, Germany, Holland and the UK on 23 and 24 February.
Mass's Simon Stanfield on the whiplash opportunity
The delay in whiplash reform should not be wasted, says Simon Stanfield, chair of the Motor Accident Solicitors Society, urging all parties to grasp the opportunity.
22 dead after explosion at Manchester concert
At least 22 people have been killed and 59 injured after an explosion at Manchester Arena last night.