Claims
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
Blog: The future landscape for AI claims around the world
Governments around the world are looking to regulate artificial intelligence and as Lee Gluyas, partner, and Stefanie Day, associate with law firm CMS, explain those that get there first will be the ones to benefit.
Horizon Insurance declared in default
Gibraltar-based Horizon Insurance has been declared in default by the Financial Services Compensation Scheme.
The Civil Liability Bill receives Royal Assent
The Civil Liability Bill, which aims to transform Britain’s motor compensation culture to create a fairer system for insurance customers and claimants alike, has received Royal Assent today and is now part of UK law.
‘Heartless’ insurance fraudster who made false Grenfell, Manchester Arena bombing and London Bridge terror attack claims jailed
A woman who made more than 50 fraudulent claims, including some involving the Grenfell Tower fire, Manchester Arena bombing and London Bridge terror attack, has been handed a jail sentence.
Government pushes for further reforms following Grenfell Tower disaster
The government has outlined plans that will see it commit to reforms over the coming years, following the tragic Grenfell Tower fire.
Aviva's Maurice Tulloch on leading the way in prevention
Climate change means extreme weather events are only going to become more frequent. Maurice Tulloch, CEO international insurance, explains how the insurance industry can lead the way in prevention.
Crawford appoints new global president of Global Technical Services
Crawford & Company has appointed Andrew Bart as global president of its Global Technical Services division.
British Insurance Awards: 25 glorious years: Industry figures reflect on their experiences
Next year the British Insurance Awards will be held for the 25th time. To celebrate the silver anniversary of the most prestigious event in the insurance calendar, a host of BIA regulars recount where they were when the awards were first unveiled and…
Hiscox names former claims boss as UK CEO
Hiscox has named Bob Thaker as its UK CEO, succeeding Steve Langan.
This week: God bless us, every one!
At a time of year when good cheer to all men is encouraged and Scrooge is forgiven all his wicked ways and most of the world has been out enjoying their Christmas parties (I know we have), it appears the insurance world is still seen as the Grinch.
Charles Taylor bolsters liability team by hiring senior sextet from Vericlaim
Charles Taylor Adjusting has bolstered its complex corporate liability function with the recruitment of six senior adjusters formerly with rival VRS Verclaim.
Insurtech diary: Getting stuck into insurance
The second of a fortnightly series of diary posts providing an insight into the launch of a new insurtech, from Charlie Vinall, business operations manager at Buzz.
Gallagher Bassett acquires claims management firm
International risk services firm Gallagher Bassett has bought UK-based Property Claims Management Services.
Blog: You really need to listen before walking the walk
Given consumers less that flattering view of business, Marcus Taylor, director of claims, Minster Law, warns the insurance sector needs to make sure it listens to the public before enforcing the new online claims journey post April 2020.
Analysis: The mystery of the missing Insurance Fraud Taskforce report
Three years ago, the government established an Insurance Fraud Taskforce with much fanfare. However, in the last 18 months, the project has gone quiet. A report from the latter half of 2017 has yet to be published. Post looks at what the holdup is.
This month: That sinking feeling
We may have enjoyed plenty of sunshine this summer, but spare a thought for the insurers. The ABI this week reported a record-breaking surge in subsidence claims.
Government call for evidence over discount rate revision
The government has launched a call for evidence ahead of a review of the current discount rate.
ABI confirms summer heatwave caused record-breaking subsidence surge
The third quarter of 2018 saw a 350% surge in subsidence claims – the highest since records began 25 years ago – figures from the Association of British Insurers reveal today.
Aviva promises to 'reinvent' insurance and end dual pricing
Aviva will sell motor and household lines through a platform that will "reinvent" the way insurance is sold and tackle the issue of dual pricing.
Blog: Why you should get involved with The Claims Apprentice in 2019
From automation to digitalization; from controlling claims inflation to the legal framework for driverless cars, it could be argued that working in claims has never been scarier – but more exciting.
Home Repair Network gets investment from VC firm
A US-based venture capital firm has invested in Home Repair Network.
This week in Post: Another unrated insurer bites the dust
Hooking the headlines this week, Danish unrated insurer Qudos was placed in liquidation by its owner.
Plant theft claims on the rise as insurer reports 55% increase since 2013
Exclusive: Plant theft claims are to hit an all-time year high in 2018, Allianz has predicted.