Claims
Profit up at Arron Banks’ Eldon as losses deepen at insurer Southern Rock
Arron Banks-owned Eldon Insurance saw profit more than double in 2018, but losses at his insurer Southern Rock increased.
Motor premiums rise following Ogden rate decision
Motor premiums have risen by an average of 0.7% in the past three months, owing to changes to the Ogden discount rate.
Analysis: Reinsurance rates - breaking the cycle
Reinsurance rates have started to rise after a series of natural disasters in 2017 and 2018, but the increases are not being seen across the board.
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Special report: The future of claims in commercial broking
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
Trade Voice: Gordon Dalyell, Apil
Following insurer outcry as the Ogden discount rate was set at minus 0.25%, Association of Personal Injury Lawyers president Gordon Dalyell underlines that the industry is set to save hundreds of millions, while claimants still face an "unfair" rate.
Markel appoints wholesale and national markets claims leaders
Markel International has promoted three of its claims leadership team, with a view to giving parts of the business more specialised management.
Aviva appoints Jason Windsor as CFO
Aviva have appointed Jason Windsor as chief financial officer and executive director with immediate effect.
Blog: Advancements in vehicle technology - are insurers keeping up?
Fifty years ago, as the first Ford Capris, Austin Maxis and Aston Martin DBS V8s arrived on the UK’s forecourts, Thatcham Research was established to improve vehicle safety standards and contain claims cost. However Graham Gibson, chief claims officer at…
Q&A: Ajay Mistry, partnership director, Brokerbility and co-chair, Insurance Cultural Awareness Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on The Insurance…
Q&A: Iowa Morgan, manager of City Claims at AIG and chair of the Insurance Disability, Ability & Wellbeing Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on iDAWN –…
Blog: It’s just ‘banter’: The excuse that no longer washes in the #MeToo world
To mark Dive In this week Post content editor Jonathan Swift considers how language and actions that once might have been considered passable, are likely to be no longer tolerated if insurance is to become a truly diverse and inclusive profession.
Remedying Risk: Avoiding chinks in the armour of terrorism cover
Today’s terror attacks come in many forms – from homemade bombs to suicide bombers, knife and acid attacks to vehicles ramming pedestrians. Chris Parker, head of Beazley’s terrorism, political violence and kidnap & ransom underwriting team argues all are…
Q&A: Benjamin Hindson, vice-president for communications, media and technology, Marsh and chair of Next Generation Insurance Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on the Next…
AIG's Anthony Baldwin on the evolution of the London market
2019 has been a year of changes in the London Market. The Decile 10 review at Lloyd’s in 2018 was the most high-profile example of insurance businesses reviewing their operations
Analysis: How well have insurers and brokers adapted to providing access to insurance for people with disabilities?
With the introduction of the Equality Act, it became illegal for insurers to price disabled customers’ premiums on any factors that do not directly impact on the risk
This week: A diamond in the grind
In just over a fortnight I will be leaving the world of insurance, after 42 months in the job and almost twelve hundred bylines under my belt. Here’s what I’ve learned.
Insurers confirm ‘ongoing commitment’ to work with inquiry on child abuse claims
Insurers have welcomed the “thoroughness” of a report published by the Independent Inquiry into Child Sexual Abuse and have committed to working with it on its recommendations.
Q&A: Zurich’s David Nichols on child abuse inquiry recommendations
The Independent Inquiry into Child Sexual Abuse yesterday released its report on its Accountability and Reparations investigation, in which it lay down a number of recommendations it believes insurers need to follow to fix the system. David Nichols,…
Blog: Urban mobility - the differentiation battle zone
The current credit hire regime has no place for choice other than a hire car for the duration of repair, even though that might not meet the needs of the claimant. James Roberts, business development director for insurance at Europcar Mobility Group UK,…
Child abuse inquiry slams ‘hostile, baffling, frustrating and futile’ claims process as it pushes for insurer action
Setting up a register of public liability policies, revising damages and ensuring there is a claims code of practice are among a number of recommendations the Independent Inquiry into Child Sexual Abuse has made in a report published today.
PE house swoops for Charles Taylor in £261m deal
Private equity firm Lovell Minnick Partners has made a £261m offer to buy Charles Taylor, with an aim to de-list it.
Sex discrimination a 'significant' insurance issue as claims and payouts increase
#MeToo is becoming a “significant” industry issue as harassment and discrimination claims rise, while in some countries the surge means claims are moving outside of traditional employment practices liability insurance, lawyers have warned.
Claims Consortium completes acquisition of Stream
Claims Consortium Group has completed its acquisition of Stream Claims Services.