Claims
Hiscox reserved $165m to cover Dorian, Faxai and Hagibis claims
Hiscox has reserved $165m to cover claims from Hurricane Dorian and Typhoons Faxai and Hagibis, while reporting it expects to see fees and profit commissions dip $25m this year.
Swiss Re suspends share buy-back programme as nat cats bite
Swiss Re has cancelled a share buy-back programme, following a hit from natural catastrophes, capital deployment and the suspension of Reassure's initial public offering.
This week in Post: Carnival spooks
This week, some Post colleagues and I attended CFC Underwriting's annual Halloween party. The theme this year was carnival, and accordingly, the party was full of clowns, fortune tellers and more than the odd Joker.
Government takes aim at mobile phone road safety loopholes
The government will seek to tighten the law around the use of handheld mobile devices on the road, but will not extend a ban to hands free use.
Whiplash reforms timeline in 'grave doubt' as general election looms
With an early general election on the cards, the industry has raised concerns over the planned implementation of whiplash reforms in April.
Smithers Purslow acquires Byrom Clark Roberts
Surveyor Smithers Purslow has bought Byrom Clark Roberts.
Claims Apprentice 2020 – sign up now to take part in series two
After a phenomenally successful first series Insurance Post is delighted to say that we have teamed up with law firm Kennedys again for a second series of The Claims Apprentice in 2020.
Paul Fox joins Delta Claims Services as head of claims management
Delta Claims Services has appointed Paul Fox as head of claims management.
Munich Re, Allianz and Zurich discussed the management of unstructured data in claims during Post webinar
Insurance companies are dealing with increasing volumes of digital media associated with claims initiation and claims investigation processes.
Roundtable: Vulnerable customers: how does technology deliver fairer claims outcomes?
The FCA continues to be concerned about the problems faced by vulnerable customers. The regulator is expected to soon unveil a consultation to provide clarity on expectations of firms. Experienced claims handlers will play a key role in helping insurers…
Aviva's Andrew Morrish on claims transparency and strengthening trust
Although some reports suggest the number of nuisance calls is falling, Aviva's consumer research found that 70% of Brits said they had received a nuisance call or text in the past seven days, with 36% of those who received a cold call or text saying they…
Sedgwick hires UK managing directors
Loss adjuster Sedgwick has appointed two managing directors for its UK operations.
Analysis: The challenges of cyber modelling
The size and complexity of cyber perils are constantly increasing and pose a major challenge to insurers and insureds alike as they attempt to assess potential cyber losses.
This week in Post: Ardonagh in the clear
A long-awaited judgment in the legal wrangle between Ardonagh and Gallagher came today, clearing Ardonagh of wrongdoing.
Hastings' new business competitiveness ‘has fallen’ as it prioritises pricing discipline
This year Hastings has priorititised pricing discipline amid a regulatory probe into pricing practices and rising claims inflation, leading to a drop in its competitiveness for new business.
Blog: Getting ready for the B-word
As the ins and outs of the UK leaving the European Union continue to be debated, James Roberts, business development director for insurance at Europcar Mobility Group UK, feels that - whatever the outcome - the pain for customers facing lengthy and…
Grenfell fraudsters claimed £775,000 from the victims’ fund
Fraudsters have been convicted for falsely claiming a total of £775,000 from the Grenfell Tower victims’ fund.
Analysis: 'Dangerous excesses' - Rogue firms drive increase in six-figure credit hire claims
"Outlier" credit hire companies have left insurers increasingly dealing with claims in excess of £100,000, lawyers have cautioned.
Civil Liability Act flaw leaves children 'stranded in a civil justice no man’s land'
Exclusive: A majority of children injured in road traffic accidents could lose access to compensation due to a flaw in the Civil Liability Act, a consumer support body has warned.
Telematics Watch: Addressing misconceptions
From scepticism about data to dissatisfaction about driver behaviour scores, Igo4 CEO Matt Munro addresses some of the common misconceptions about telematics, and suggests marketing and communications are key to avoiding complaints.
Watchstone and Slater & Gordon agree settlement over £600m lawsuit
Watchstone and Slater & Gordon have reached a settlement over the historic sale of Watchstone’s professional services division.
Lloyd’s supports Habitat for Humanity to aid cyclone hit Malawi
Lloyd’s Charities Trust has joined forces with Habitat for Humanity Great Britain as part of its ongoing response to emerging risks to communities around the world.
Fraudster found guilty of explosion insurance scam that injured 81 people
Insurance fraudster Pascal Blasio has been found guilty of causing an explosion at his shop that injured 81 people and damaged or destroyed 63 buildings.
This week: Big moves, whiplash and loyalty
After vacating our Haymarket office last week, the entire Post team finally feels settled in our new home in the City – the heart of the insurance industry.