Claims
This week: Go Compare's car crash advert
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.
Allianz increases fraud savings by 30%
Allianz has uncovered more than £29.6m worth of fraud in the first half of 2019, an increase of £6.9m compared to the same period last year.
Insurance Museum team look to raise £3m for pop up site in Leadenhall
The team behind the proposed Insurance Museum in EC3 have received backing from the City of London Corporation, as it moves from feasibility study to raising funds to set up a temporary pop up site.
Trade Voice: Lee Elliston, LMA
Lee Elliston, Lloyd’s Market Association claims director, considers what the claims workforce of the future is likely to look like.
Watchstone files a £63m counterclaim against S&G
Watchstone has filed a counterclaim for damages of £63m against Slater & Gordon, following permission from the High Court.
Insurers face rising application fraud
The industry saw 1300 insurance scams every day last year at an average cost of £12,000 each, according to numbers released by the Association of British Insurers.
‘Phantom fraudster’ handed a four month suspended sentence
A man has been handed a suspended sentence after making a fraudulent claim against Cardiff Council in road traffic accident case, despite dropping his initial claim.
FCA cracks down on misleading CMC ads
Claims management companies must raise their advertising standards to ensure they do not mislead customers, the Financial Conduct Authority has said.
This week: Winners and lasers
Nothing says team building quite like stumbling around a dark maze, falling headfirst into mirrors and haphazardly shooting lasers at your colleagues. Or so the democratic vote we held a few weeks earlier decreed.
Loss adjuster Graham High Group promotes Austin Snelgrove to MD role
Specialist loss adjuster The Graham High Group has announced that its managing director - who founded the business in January 1995 - is to step aside and become executive chairman.
Blog: Business interruption and maximum indemnity period – how long should it be?
Business interruption insurance policies are designed to return companies to the position they were in before a loss. While that sounds quite simple, there are wide-ranging and complex factors that can undermine the effectiveness of a BI policy – and…
Questgates to provide mental health awareness training to its line managers
Questgates is rolling out mental health skills and awareness training for all its UK line managers.
Blog: Breaking the under-reporting habit
In order to solve a problem, we need to accept that it’s there. This principle is common sense – and it certainly applies to insurers’ fight against financial crime, says Dennis Toomey, global head of insurance fraud at BAE Systems.
Blog: Whaley Bridge throws spotlight on non-damage business interruption cover
This month’s dam breach at Whaley Bridge brought a small community to a standstill, with many businesses unable to trade for a full week due to the enforced evacuation of the town and its surroundings writes Sarah Baker, head of business interruption, UK…
Enterprise claims predicted to reach £319m
Enterprise insurance claims are predicted to hit £319m in total, with insurance creditors such as the Financial Services Compensation Scheme potentially receiving a 30% dividend.
Blog: Loyalty penalties - how the industry can be changed by smart technology
Creating and retaining loyal customers is a goldmine for businesses. Customers who champion and support a particular brand not only continually strengthen their own relationship but also act as an advocate to other consumers.
FSCS to compensate 14,000 Alpha policyholders as deal collapses
Some 14,000 policyholders will be compensated by the government guarantee scheme after a plan to replace cover collapsed.
Blog: Unrated insurers - the risks for UK brokers
Over the years European Union rules on the free movement of capital have had many beneficial effects for the UK economy. However, according to Ashwin Mistry, chairman of Brokerbility, this has also allowed insurers with lower solvency than would be…
Blog: The digital claims manager – a flash in the pan, or sign of progress
As Allianz appoints a digital claims propositions manager, Post content director Jonathan Swift mulls whether this is part of a sustainable trend - or a short lived attempt by insurers to give the impression they are doing something to transform their…
Admiral sees £33m Ogden blow in first half
Admiral has reported a hit of £33m from Ogden in the first half of 2019, with a total estimated hit of between £50m and £60m.
Insurers throw support behind calls to ban use of hands free devices while driving
Insurers have welcomed a Parliamentary report calling for tougher restrictions on using hands free mobile devices while driving.
Allianz creates digital claims role
Allianz Insurance has appointed Shelley Hughes to the newly created role of digital claims propositions manager.
Analysis: Investing in a sustainable future
European governments and a wide range of international governmental and non-governmental organisations are looking to big institutional investors to back the development of a sustainable, greener infrastructure. Insurers and pensions funds are top of…
This month in Post: Insurtechs, results and discount rate
London seems strangely quiet in the summer, most people are away on holiday, and out of office replies are basically a given.