Claims
Interview: Dominic Clayden, Motor Insurers’ Bureau
The newly appointed CEO of the Motor Insurers’ Bureau discusses modernisation, Brexit, whiplash portals, and Lewis v Tindale with Martin Croucher
Trade body raises concerns over whiplash portal
Credit hire firms have raised concerns over the latest developments of the forthcoming whiplash portal.
Blog: How you can make a difference by supporting Alzheimer's Society at the 2019 BIAs
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
AA share price tumbles after investor reduces stake
Share prices for the AA fell this morning, following investor Woodford Investment Management significantly reducing its stake in the business.
Former claims management company boss fined over £1.4m data scam
A former claims management company boss has been found guilty of illegally obtaining people’s personal data and selling it to solicitors.
Danish regulator disputes Gefion’s reported 130% solvency ratio, dropping it to 105%
The Danish Financial Supervisory Authority has pegged Gefion’s solvency ratio as just 105% at May 2019, rather than the 130% the company has claimed.
Analysis: Charting a path through the ‘wild west’ of surveillance
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
FSCS raised supplementary £14m levy following Alpha collapse
The FSCS was forced to raise a supplementary £14m levy in January to cover the cost of the collapse of Alpha Insurance, according to its annual report.
This week: heatwave, hurdles and honours
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Lamp customers see first FSCS pay outs
The Financial Services Compensation Scheme has today made its first payments to policyholders affected by the collapse of Lamp Insurance.
CRL identifes potential alternative insurer to take on Alpha policyholders after missed deadline
BCR Legal Group appointed representative CRL failed to find an insurer to take on its Alpha policies by the May deadline set by the Financial Services Compensation Scheme, but it has been given more time as the firm has a replacement in its sights.
Insurers and lawyers ‘open’ to ABI-backed review on limitation law for child sexual abuse claims
Exclusive: Insurers and insurance lawyers have reacted positively to the Association of British Insurers’ calls for a review into limitation law in child sexual abuse claims cases.
ABI backs review on child sexual abuse claims limitation law
Exclusive: The Association of British Insurers believes that there is a need to review limitation law surrounding cases of child sexual abuse and has pledged to engage with the Independent Inquiry into Child Sexual Abuse, survivors and lawyers.
Rob Smale joins Claims Consortium Group as NED
Rob Smale, former claims director at Ageas, has joined the board of Claims Consortium Group as a non-executive director.
Blog: Will Brexit fundamentally change the dynamics of travel insurance?
The UK's withdrawal from the EU could leave many travellers with pre-existing medical conditions struggling to get cover. Aquarium Software's product marketing director Mark Colonnese suggests a solution whereby insurers bid against each other to cover…
Research: In search of trust in the personal lines market
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
Analysis: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.
Analysis: The future of pricing - A responsible revolution
Change is hitting insurers at a much faster pace than ever before. Are they ready to keep up and able to re-establish some of the trust that has been lost?
Brexit: UK motorists unlikely to get compensation from hit and runs in France
Exclusive: Motorists driving in France will not be able to claim compensation if they are struck by an uninsured or untraced vehicle after Brexit.
Axa and Europcar discussed the future of mobility during Post webinar
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Video: Data from motor crashes will help reduce fraudulent claims
Exclusive: Damage analysis from dozens of high speed car crashes could help traffic investigators spot fraudulent traffic collisions.
FSCS lifts lid on response to collapsed insurers
The Financial Services Compensation Scheme has helped compensate tens of thousands of policyholders following the collapse of five unrated insurers over the past three years. Chief operating officer Jimmy Barber talks to Post on efforts to recover cash…
Blog: What's stopping customers being given more choice for replacement mobility?
From vehicle size to type, motorists need to be given greater choice by insurers when their car is off the road. James Roberts of Europcar Mobility Group UK outlines some suggestions as to where flexibility could play a greater role.