Claims
Blog: Contents insurance - meeting the needs of generation rent
The rental market in the UK is changing and it's changing fast. As house prices go through the roof, owning a place has become a pipedream for the younger generation, writes Stephen Cowap, head of insurance at Urban Jungle.
Analysis: Should the government revise the deadline for the whiplash portal?
The small claims portal is due to enter its testing phase in October, before officially launching in April 2020. However, many in the industry are concerned that the proposed deadline is not feasible, given the lack of clarity from the government
Sedgwick completes acquisition of York Risk Services
Sedgwick has completed its third acquisition of the year with the purchase of York Risk Services.
Motor premiums could be slashed by 60% from driverless cars
Adoption of autonomous vehicles could wipe 60% off motor premiums, lawyers have said.
Editor's comment: Is it safe to cross the personal injury line?
Historians argue over the origin of the word deadline but several online etymology dictionaries claim the term might have been influenced by use of the word in 1864 to mean the “do-not-cross line” in Civil War prisons in the US.
Interview: Huw Evans, ABI director general
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Analysis: Should the FCA impose fee caps on CMCs?
The Financial Conduct Authority is working to limit charges for claims management companies’ services, but will new regulation actually be a double-edged sword for consumers?
Crawford names Clive Nicholls successor
Crawford has appointed Lisa Bartlett as president for the UK & Ireland business, as Clive Nicholls steps down.
This week: Go Compare's car crash advert
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.
Allianz increases fraud savings by 30%
Allianz has uncovered more than £29.6m worth of fraud in the first half of 2019, an increase of £6.9m compared to the same period last year.
Insurance Museum team look to raise £3m for pop up site in Leadenhall
The team behind the proposed Insurance Museum in EC3 have received backing from the City of London Corporation, as it moves from feasibility study to raising funds to set up a temporary pop up site.
Trade Voice: Lee Elliston, LMA
Lee Elliston, Lloyd’s Market Association claims director, considers what the claims workforce of the future is likely to look like.
Watchstone files a £63m counterclaim against S&G
Watchstone has filed a counterclaim for damages of £63m against Slater & Gordon, following permission from the High Court.
Insurers face rising application fraud
The industry saw 1300 insurance scams every day last year at an average cost of £12,000 each, according to numbers released by the Association of British Insurers.
‘Phantom fraudster’ handed a four month suspended sentence
A man has been handed a suspended sentence after making a fraudulent claim against Cardiff Council in road traffic accident case, despite dropping his initial claim.
FCA cracks down on misleading CMC ads
Claims management companies must raise their advertising standards to ensure they do not mislead customers, the Financial Conduct Authority has said.
This week: Winners and lasers
Nothing says team building quite like stumbling around a dark maze, falling headfirst into mirrors and haphazardly shooting lasers at your colleagues. Or so the democratic vote we held a few weeks earlier decreed.
Loss adjuster Graham High Group promotes Austin Snelgrove to MD role
Specialist loss adjuster The Graham High Group has announced that its managing director - who founded the business in January 1995 - is to step aside and become executive chairman.
Blog: Business interruption and maximum indemnity period – how long should it be?
Business interruption insurance policies are designed to return companies to the position they were in before a loss. While that sounds quite simple, there are wide-ranging and complex factors that can undermine the effectiveness of a BI policy – and…
Questgates to provide mental health awareness training to its line managers
Questgates is rolling out mental health skills and awareness training for all its UK line managers.
Blog: Breaking the under-reporting habit
In order to solve a problem, we need to accept that it’s there. This principle is common sense – and it certainly applies to insurers’ fight against financial crime, says Dennis Toomey, global head of insurance fraud at BAE Systems.
Blog: Whaley Bridge throws spotlight on non-damage business interruption cover
This month’s dam breach at Whaley Bridge brought a small community to a standstill, with many businesses unable to trade for a full week due to the enforced evacuation of the town and its surroundings writes Sarah Baker, head of business interruption, UK…
Enterprise claims predicted to reach £319m
Enterprise insurance claims are predicted to hit £319m in total, with insurance creditors such as the Financial Services Compensation Scheme potentially receiving a 30% dividend.