Claims
Analysis: Discount rate disparity - will the Scottish market become unfavourable?
With the Ogden discount rate in Scotland set to remain at minus 0.75%, could insurers in the country start to feel squeezed, and begin to be squeezed out?
This week in Post: hanging by a thread
This week, Transport for London has revoked Uber’s licence to operate in London, causing fear among the capital residents who often rely on the app-based service to get them home safely after a night on the town.
The Insurance Disability, Ability & Wellbeing Network sets out scope ahead of launch
The Insurance Disability, Ability & Wellbeing Network will be officially launched next week to mark International Day of People With Disabilities.
Driving Out Distraction Pledge – Why is IAM Road Smart supporting this campaign?
Neil Greig, director of policy and research at IAM Road Smart, explains why multi-tasking at the wheel is a myth and urges employers to keep their staff safe on the road.
Trade Voice: Airmic's Julia Graham on being prepared
Preparation is key in the current harsh market says Julia Graham, Airmic’s deputy CEO and technical director, as she explains how timely planning, skill, good communication and transparency can demonstrate the real value of insurance.
Ex-Quindell shareholders gear up to take Watchstone to court
Watchstone has been served a letter before action by law firm Harcus Parker, on behalf of shareholders who suffered a loss when the company (then Quindell) was forced to revise its 2013 accounts.
Insurer claims bosses testify before child abuse inquiry
Insurers remain uncertain over how any change to limitation law surrounding child sexual abuse cases could affect claims levels, an inquiry heard.
Interview: Jonathan Hewett, Thatcham CEO
Jonathan Hewett replaced Peter Shaw as CEO of Thatcham Research in January this year. He spoke to Post about Thatcham’s 50th anniversary, vehicle 2.0 and the trends in the motor industry.
Flood damage payouts from Yorkshire and the Midlands set to top £100m
Insurance payouts to people affected by recent floods in Yorkshire and the Midlands are expected to reach £110m, the Association of British Insurers has estimated.
Changes to limitation law must be carefully considered, child abuse inquiry hears
Defendant and claimant lawyers testifying in front of the Independent Inquiry into Child Sexual Abuse yesterday agreed that the current system is not working for victims and survivors, but warned clarity is needed on the consequences of altering…
Driving out Distraction: Public would rather work for and deal with companies that ban distracted drivers
Of the two-thirds (69%) of UK adults who make hands free calls while driving, many of them (40%) continue to do it despite admitting it negatively impacts their driving ability, research from Consumer Intelligence, in support of Post’s Driving Out…
Pet insurance fraud 'unlikely' to be the next cash for crash scam
While there is “no doubt” that pet insurance fraud goes on there are hurdles which mean it is probably not going to be the source of a cash for crash style insurance swindle, according to Robin Hargreaves, past president of the British Veterinary…
Allianz's Graham Gibson on embracing sustainability
As awareness of the damage we’re doing to our planet grows, sustainability is firmly on the corporate agenda, writes Graham Gibson, chief claims officer at Allianz Insurance. Finding ways to reduce our environmental footprint and safeguard the future for…
Davies Group makes key appointments
Davies Group has made two senior appointments, as it revealed a jump in Ebitda and revenue for the year ended 30 June 2019.
Claims MGA launches with former Axa boss Mike Keating
Ex-Axa and One Commercial leader Mike Keating is heading up managing general agent Qlaims Insurance as it launches with a claims advocacy service for commercial insurance brokers.
Analysis: Review of the Year 2019
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
Motor - Indicative reading time: 45 minutes
A series of CPD knowledge learning opportunities that can be used to accrue reading time. The pass rate is 80%.
Scrap target times and frivolous bureaucracy to help vulnerable customers, suggests DLG claims head
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
MoJ secrecy on small claims portal under fire
The Ministry of Justice faced criticism on secrecy around the development of the small claims portal at Post’s Insurance Claims and Fraud Summit in London yesterday.
This week in Post: Driving out distraction
Road Safety Week marked the launch of Post’s Driving out Distraction campaign, in which we are urging the industry to pay attention and pull over rather than using hands-free devices while driving.
Huge data breach claims necessitate cyber insurance rethink, warns Kennedys
Data subject claims are on the rise and will be “the next in a long line of mass litigations” producing “exposures in the tens of millions”, according to Kennedys.
Driving Out Distraction: The impact of mental state on driving
There can be many distractions when driving a car but Jo McGowan, human resources director at First Central Insurance & Technology Group, asks what happens when these are inside your own head?
Direct Line predicts £10m hit from November floods
Direct Line Group will see £10m in claims from flooding in the North of England, its early estimates suggested.
Driving out Distraction: Is mobile phone use an addiction insurers should worry about?
On 10 August 2016 Tomasz Kroker was driving a truck on the A34 – ahead of him was a very visible long queue of traffic travelling uphill. The truck was travelling at 50mph, and Kroker made no attempt to reduce speed when he hit the first vehicle driven…