Claims
Harris Balcombe sees investment from three partners
Harris Balcombe has seen investment from three equity partners to bolster its growth plans.
California wildfire losses expected to hit record levels
The losses from the continuing 8 November California wildfires are expected to reach record levels, according to ratings agencies.
Interview: Ian Muress, Sedgwick International
Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…
Axa XL's Paul Greensmith on why film underwriters deserve an Oscar
Paul Greensmith, UK CEO at Axa XL, delves into the art of underwriting cinema and television productions, which contribute so much to the UK economy and world imagination.
Iotatech gets £1m capital injection in second funding round
Exclusive: Start-up Iotatech's £1m raise will secure its development and growth over the next two years.
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Week in Post: Spotlight falls on Banks
The spotlight has been on Arron Banks this week but we've also seen some major business acquisitions.
RIIG to enter liquidation following unpaid debts
Exclusive: Claims firm RIIG will be placed in liquidation and staff terminated after a debt payback scheme failed.
Sedgwick acquires Irish liability adjusters
Sedgwick has acquired Ireland-based loss adjuster Sproule Graham.
Blog: Why insurers must take their own cybersecurity risks seriously
Thousands of insurance transactions happen over the web every day but with recent Google updates are insurers website as secure as they could be asks Mike Still, chairman of Trustify and of Business in the Community’s Business Emergency Resilience Group.
Gang of five jailed over fraud claims worth £1m
Five members of an organised crime group have been jailed for a combined sentence of 14 years for defrauding insurers.
Q&A: Matthew Avery and Graham Gibson, Thatcham
As cars move towards automation, Jen Frost spoke to Graham Gibson, chairman of Thatcham Research and Allianz’s chief claims officer, and Matthew Avery, director of insurance research at Thatcham Research, about how the UK research centre is working with…
Questgates reveals growth plans after joining VRS
Questgates has revealed it will hit revenue of £22m next year as it joins VRS Adjusters.
Amazon frontrunner in digital leaders report as Aviva takes insurance top spot
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
Axa places 59 jobs at risk in claims restructure
Axa is consulting over 59 redundancies across three of its regional offices, as it looks to modernise its claims function.
Analysis: Social media - Insuring influencers
As regulators are spelling out the rules for influencers advertising services and products, insurers and brokers are starting to adapt their policies to these social media personalities making a living out of their online fame.
This month: Cavities and complaints
As whiplash legislation speeds through parliament, claims management companies have increasingly been looking into other avenues to keep the coffers full and cavity wall insulation claims have spiked. CMCs may be the industry’s own bugbear, but this…
McLarens secures alternative private equity backing
McLarens' largest private equity backer has sold its stake in the company.
Analysis: Are cavity wall insulation claims the new PPI?
Insurers are seeing a spike in people claiming improper installation of cavity wall insulation. Is this the new money spinner for CMCs?
Analysis: Insuring for Brexit
How can insurers help customers facing Brexit uncertainly when they themselves face taking a blind bet on whether the UK will face a hard or soft deal when leaving the European Union? David Worsfold investigates.
Q&A: BLM's Matthew Harrington and Alistair Kinley
Against a backdrop of changing client demands, political uncertainty and new legislation, Jonathan Swift caught up with BLM senior partner Matthew Harrington and director of policy and government affairs Alistair Kinley to discuss how the law firm is…
Blog: How to defend cavity wall insulation claims
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
Travel sickness CMC activity 'should be regulated by the FCA'
Claims management companies who deal with travel sickness should be included in upcoming Financial Conduct Authority regulation of the sector, warn experts.
Covéa's Stephen Walker on empathy, the digital skill you need
As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.