Claims
Insurers make strides in digitising claims and renewals
Many more insurers are allowing customers to renew policies, make claims notifications and track claims digitally compared to last year, according to research by Altus Consulting.
Subsidence surge sees claims up 300% in 2018
It has been predicted that 2018 won’t be just a subsidence surge year, but one that will see the greatest upsurge in claims over a two year period.
Blog: How insurance risks exclude victims of domestic abuse
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
This Week: We'll be watching you
At long last, the Civil Liability Bill cleared its final parliamentary hurdle this week, opening the way for a much-awaited review of the personal injury discount rate.
Hiscox claims director to retire next year
Jeremy Pinchin, Hiscox group claims director, will retire at the end of February 2019, after 13 years at the company.
MIB working with Aon to secure £400m of terrorism reinsurance cover
The Motor Insurers' Bureau hopes to secure £400m worth of reinsurance cover with an excess layer of £100m, ahead of the demutualisation of terrorism risks for third party motor on the 1 January 2019.
Insurers cast doubt on impact of ‘cycling awareness’ scheme on premiums
Insurers have cast doubt over the viability of government proposals to reduce insurance premiums for motorists who have signed up to a cyclist awareness course.
Aviva takes majority stake in Neos
Aviva has acquired a majority stake in connected home insurtech Neos.
Whiplash bill clears final hurdle before receiving Royal Assent
The Civil Liability Bill has been sent for Royal Assent after final amendments were approved by the House of Lords yesterday.
Insurers warned a 'robust' system will be in place to monitor discount rate savings
Parliament expects the insurance industry to deliver on pledges to pass on discount rate reform savings and will be monitoring its progress, Lord Keen of Elie told a conference.
Motor insurers paying out record £23m in claims every day
Motor insurers have paid £23m to motorists every day of the year so far, Association of British Insurers’ research has found.
Insured losses for the California wildfires could hit $13bn
Insured losses from the California wildfires could be between $9bn (£7bn) and $13bn (£10bn), RMS estimates.
Blog: Database overload
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
FSCS issues warning over insurer records
Exclusive: Insurers that have complicated distribution models are failing to maintain accurate records of policyholders, the CEO of the Financial Services Compensation Scheme has warned.
This week: No alarms and no surprises
After more than two years of contingency planning, this week’s news that a proposed Brexit deal was likely to lead to a loss of passporting was met with no more than a shrug of the shoulders.
Staff at collapsed RIIG owed thousands in unpaid wages
Exclusive: Failed loss adjuster RIIG did not pay staff their full salaries for the 10 months prior to the company’s collapse.
Analysis: Business interruption after Salisbury: Poisoned policies?
The fallout of the suspected attempted chemical murder in Salisbury has exposed the intricacies of business interruption policies
Sedgwick expects revenue in Ireland to grow up to 15% following acquisitions
Exclusive: The loss adjuster's latest purchase, Sproule Graham, will rebrand under the Sedgwick Ireland banner and the group has revealed that it expects to see a revenue increase of 10-15% in its Ireland division.
Telematics insurance cuts younger drivers' claims losses by a third
Telematics insurance has helped insurers to curb on claims losses by a third among younger drivers, according to research.
Harris Balcombe sees investment from three partners
Harris Balcombe has seen investment from three equity partners to bolster its growth plans.
California wildfire losses expected to hit record levels
The losses from the continuing 8 November California wildfires are expected to reach record levels, according to ratings agencies.
Interview: Ian Muress, Sedgwick International
Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…
Axa XL's Paul Greensmith on why film underwriters deserve an Oscar
Paul Greensmith, UK CEO at Axa XL, delves into the art of underwriting cinema and television productions, which contribute so much to the UK economy and world imagination.
Iotatech gets £1m capital injection in second funding round
Exclusive: Start-up Iotatech's £1m raise will secure its development and growth over the next two years.