Fully Comp 14: First reactions to the MoJ whiplash portal protocol and practice direction
For the fourteenth episode of Post’s video series Fully Comp we gathered together a group of experts to discuss the highly anticipated publication of the rules, tarriffs, pre-action protocol and practice direction linked with the whiplash portal.
Hours after the Motor Insurers’ Bureau’s provided its first update on the portal since these critical rules were released, Post gathered together a panel to talk about: what was included - and just as importantly not included; what insurers, law firms and other interested parties need to do to be ready for the changes; what could to be done to raise consumer awareness of the changes; any concerns over timing; and initial thoughts on where the regime needs to be fine-tuned to make it a success.
Participants
Richard Finan, director of strategic development, Arc Legal Assistance
Faye Fishlock, head of motor injury and motor claims handling, DAC Beachcroft
Stuart Hanley, head of Legal Practice, Minister Law
Alistair Kinley, director of policy and government affairs, BLM
Matthew Maxwell-Scott, executive director, Association of Consumer Support Organisations
Stuart McCulloch, director, Claimspace
Donna Scully, director of Carpenters Group
Nigel Teasedale, head of motor and fraud at DWF
Louise Yates, motor technical consultant, RSA
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