Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
The Supreme Court ruling in Pimlico Plumbers, granting employment rights to a gig worker, might lead to an increase or a shift in liability claims. But it also opens up a door for new products as gig economy platforms will want to cover their new…
BLM has named Damian Cleary as head of London market and Gavin Coull as head of reinsurance as the law firm targets growth in Lloyd’s.
As professional sportspeople complain about their insufficient cover for career-ending injuries, insurers fear a surge in claims from contact sports
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
This week in Post, the majority of the team managed to continue putting off doing any substantial exercise for our upcoming Tough Mudder course.
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Over two decades ago, a quintet sat down to formulate the pre-action protocols for personal injury claims. Post gathered four [Nigel Tomkins, then of Thompsons could not make it] back together to reflect on their influence, lessons learned and the…
Christmas parties can result in claims against employers. Alistair Kinley, director of policy and government affairs at BLM, examines a recent case.
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
The insurance industry is currently battling with a multitude of uncertainties: Brexit, Ogden, and the impact of technology. Mike Brown, senior partner, and Alistair Kinley, director of policy and government affairs, BLM, spoke to Post about how those…
BLM partners Jennette Newman and Julian Smart explain how macroeconomic trends can be analysed to predict insurance claims.
Businesses are opening themselves up to online exposures every single day. What do companies and insurers need to do to bring themselves up to speed with these new risks and incoming regulations affecting this area?
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Insurers will need to get the consent from their policyholders to collect their personal data, under regulation coming into force next year
Thomas Cook has successfully defended against a fraudulent holiday illness claim seeking damages of up to £10,000.
The General Data Protection Regulation could stall the industry’s efforts to use artificial intelligence and Big Data to enhance their propositions.
BLM law firm has successfully put together a data analytics platform led by Artificial Intelligence in order to help predict the result of litigation that could arise from claims.
Covea notched up two team wins and NFU Mutual chief claims manager Matthew Scott (above) took home the Achievement Award at the Post Claims Awards last night at the Sheraton Park Lane, London.
Proposed whiplash reforms are likely to be tough on claimant law firms. Many are carving out a niche in holiday destinations for gastric illness claims.
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
The Supreme Court ruling in AIG has clarified the conditions under which claims can be aggregated, allowing insurers to reduce their exposure, but future cases will remain highly fact-sensitive