BLM
This Week in Post: Surprises and savings
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
CMCs look elsewhere as industry calls time on travel claims 'epidemic'
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
Farm safety: Fatal farms
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
Analysis: Gig economy: The big gig ruling
The Supreme Court ruling in Pimlico Plumbers, granting employment rights to a gig worker, might lead to an increase or a shift in liability claims. But it also opens up a door for new products as gig economy platforms will want to cover their new…
BLM targets EC3 push with new London market and reinsurance heads
BLM has named Damian Cleary as head of London market and Gavin Coull as head of reinsurance as the law firm targets growth in Lloyd’s.
Analysis: Sport injury: Hitting hard
As professional sportspeople complain about their insufficient cover for career-ending injuries, insurers fear a surge in claims from contact sports
Blog: Rise of the robo-diagnosis
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
This Week in Post: Training, trust and tech
This week in Post, the majority of the team managed to continue putting off doing any substantial exercise for our upcoming Tough Mudder course.
Blog: What Cambridge Analytica means for AI in claims
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Roundtable: The pre-action protocol at 20
Over two decades ago, a quintet sat down to formulate the pre-action protocols for personal injury claims. Post gathered four [Nigel Tomkins, then of Thompsons could not make it] back together to reflect on their influence, lessons learned and the…
Blog: When Christmas parties go wrong: avoiding liability claims
Christmas parties can result in claims against employers. Alistair Kinley, director of policy and government affairs at BLM, examines a recent case.
This Week in Post: Winter wine and Amazon advances
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
Q&A: Mike Brown and Alistair Kinley, BLM
The insurance industry is currently battling with a multitude of uncertainties: Brexit, Ogden, and the impact of technology. Mike Brown, senior partner, and Alistair Kinley, director of policy and government affairs, BLM, spoke to Post about how those…
Video: How the economy influences insurance claims
BLM partners Jennette Newman and Julian Smart explain how macroeconomic trends can be analysed to predict insurance claims.
Analysis: Cyber threats and opportunities
Businesses are opening themselves up to online exposures every single day. What do companies and insurers need to do to bring themselves up to speed with these new risks and incoming regulations affecting this area?
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Analysis: The age of consent
Insurers will need to get the consent from their policyholders to collect their personal data, under regulation coming into force next year
Thomas Cook wins legal battle over bogus holiday sickness claim
Thomas Cook has successfully defended against a fraudulent holiday illness claim seeking damages of up to £10,000.
GDPR could stall insurers' efforts to use data analytics and machine learning
The General Data Protection Regulation could stall the industry’s efforts to use artificial intelligence and Big Data to enhance their propositions.
BLM Law to use machine learning and data analytics to predict outcome of claims litigation
BLM law firm has successfully put together a data analytics platform led by Artificial Intelligence in order to help predict the result of litigation that could arise from claims.
2017 Post Claims Awards: Full list of winners
Covea notched up two team wins and NFU Mutual chief claims manager Matthew Scott (above) took home the Achievement Award at the Post Claims Awards last night at the Sheraton Park Lane, London.
In Depth: Claimant lawyers move from whiplash to holiday illness claims
Proposed whiplash reforms are likely to be tough on claimant law firms. Many are carving out a niche in holiday destinations for gastric illness claims.
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Claims aggregation: Joined-up thinking
The Supreme Court ruling in AIG has clarified the conditions under which claims can be aggregated, allowing insurers to reduce their exposure, but future cases will remain highly fact-sensitive