Motor insurance fraud roundtable: Data and diligence, how can insurers combat any increase in criminal activity?
Insurance Post, in association with LexisNexis Risk Solutions, recently gathered experts together to discuss how issues such as ghost broking, the current limitations of benchmarking and fraud detection are pertinent to rooting out motor insurance fraud.
A claimant organisation has raised concerns that the number of registered motor claims in the first quarter of 2022 remained at a pandemic level, despite road traffic mostly returning to normal.
Fears OIC portal is not meeting objectives as unrepresented claimants make up less than 10% of users
Latest figures from the Ministry of Justice show that unrepresented claimants still make up less than 10% of those using the Official Injury Claim portal, as concerns grow that portal is not meeting objectives of being “consumer friendly”.
‘A sigh of relief’ for the industry as MoJ plans no further action on credit hire and rehabilitation
Self regulation has been heralded as the Ministry of Justice confirmed it will take no further action on credit hire and rehabilitation after publishing its response to part two of the whiplash reforms.
The Ministry of Justice has published a five-step guide to using the Official Injury Claim portal after the previous 64-page long guidance was branded as “off-putting” and “complex” by critics.
The case for adapting alternative dispute resolution urgently needs to be revisited according to Stewart McCulloch, managing director at Claimspace, who believes this could save the industry 'tens of millions' in court cost as well as release the…
The General Insurance Fraud Committee is hopeful that online advertising will be included in the Online Safety Bill, Clare Lunn, director of financial crime at LV GI and chair of the GIFC told Post.
Stuart Hardy, partner at BLM, was appointed as president of the Forum of Insurance Lawyers in November last year, succeeding Jennette Newman. He spoke to Post about his plans for the next year, challenges facing the industry, how the whiplash reforms…
Post spoke to major insurers to get their thoughts on the highs and lows of 2021.
In the second of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the period from 31 May to 31 August.
In the first of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the first three-month period.
The proportion of unrepresented claimants using the Official Injury Claim portal remained below one in ten for its second quarter of operation.
A Ministry of Justice representative has said it will 'reflect' on communication around the Official Injury Claim portal.
Insurance Post Live Claims panel discussion: A new era for personal injury or another false dawn? Early lessons from the OIC Portal
Having gone live in June, this panel will discuss early observations in relation to the new whiplash portal.
Official Injury Claim data has raised questions among insurers and claimant representatives, with one expert warning trends "strongly" imply teething problems warnings hold true.
Ministry of Justice data shows that nine in ten claimants using the Official Injury Claim whiplash portal have done so using a lawyer or other representation.
Top 100 UK Insurers 2021: AM Best Commentary: Market able to withstand the impact of operating challenges
Covid-19 had the biggest impact on insurers in 2020. Commercial lines insurers suffered while personal lines insurers broadly benefited according to William Keen-Tomlinson, senior financial analyst in London for AM Best.
Insurers have queried signposting missteps around the whiplash portal as Post can reveal there is no advertising budget to raise awareness.
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
Minster Law has reached an agreement to take over Irwin Mitchell’s fast-track personal injury business with intentions to “lead consolidation in the market”.
The way that the industry approaches fraud needs to continue to evolve, argues Handl Group chief commercial officer Chris Chatterton.
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Trade Voice: Mass chair Paul Nicholls on why an ineffective Official Injury Claim portal is good for no-one
Paul Nicholls, chair of the Motor Accident Solicitors Society and senior partner at Nicholls Brimble Bhol, looks at the teething pains around the new Official Injury Claim portal and what needs to be done to ensure justice and fair compensation for…