Analysis: How insurance law firms are responding to the coronavirus - virtual forums, video evidence and resolution based on documentary evidence

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In light of the coronavirus pandemic, Jonathan Swift, director of content for Infopro insurance division, caught up with a number of insurance law firms to find out what they are doing to manage case loads and meetings during these difficult times; and what future issues might arise in terms of post-event claims.

How are you reducing the number of client visits you are doing in light of Covid-19? Are there any exceptions?

BLM senior partner Matthew Harrington: We have

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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