Articles by Jonathan Swift
Interview: Mark Allan, Ki
Lloyd’s first algorithmically driven syndicate Ki began trading on 1/1 this year. Jonathan Swift caught up with its CEO Mark Allan to discuss early progress, its plans to integrate brokers on its platform with APIs and why it should not be simply…
Amazon, Apple and Google have opened up the 'mass market' for smart home insurance, claims start-up Hiro
The growth in big tech smart home solutions means it is a lot easier to sell household insurance products that reward adoption than ever before, according to the Neos alumnae behind newly launched insurtech Hiro.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss …
Insurance lives in the Covid era - 12 months on from the first National Lockdown: Part Four
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the insurer boss, the broker boss, the insurer…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Three
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the contact centre managers and the claims…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Two
On the 23rd of March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers about their work and personal experiences of…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part One
On 23 March 2020 – as Covid-19 infection rates soared – Prime Minster Boris Johnson told us to “stay at home”, triggering the first National Lockdown. One year on, Post spoke to a host of insurance workers – the home schooling parent, the mental health…
Fully Comp 15: Insurance Internships and graduate programmes - keeping up in the race for new talent
For the fifteenth episode of Post’s video series Fully Comp, we gathered together a panel to discuss insurance internships and graduate programmes.
Esure CEO says PCWs remain key to ambition to be UK's pre-eminent digital insurer
Price comparison websites remain integral to Esure’s plans to be the UK’s “pre-eminent digital insurer” despite fears their market share could shrink after regulatory intervention, CEO David McMillan told Post.
Fully Comp 14: First reactions to the MoJ whiplash portal protocol and practice direction
For the fourteenth episode of Post’s video series Fully Comp we gathered together a group of experts to discuss the highly anticipated publication of the rules, tarriffs, pre-action protocol and practice direction linked with the whiplash portal.
Briefing: Ex-Aviva CEO Mark Wilson's insurtech electric dreams
Mark Wilson might have not quite managed to turn Aviva into the 320 year old disruptor he had hoped, but Post content director Jonathan Swift reasons he might have more luck scratching that digital itch with his latest venture Abacai, even in a soft…
Fully Comp: Episode 13 - For all the hype, is there tangible evidence UBI, telematics and on-demand motor have seen lift off during the pandemic?
For the thirteenth episode of Post’s video series Fully Comp we gathered a group of experts together to consider if the Covid-19 pandemic has had any impact on the consumption of non-traditional annual motor insurance products.
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…
UK Insurer Hot Seat 100: who has been at the top the longest?
Post has compiled a list of the 100 highest profile people working at the top for UK general insurers, Lloyd’s vehicles, international insurers with a UK presence, regulators, trade bodies and markets based on how long they have been in the hot seat.
Fully Comp: One month on, how much clarity has the Supreme Court BI ruling actually brought?
For the twelfth episode of Post’s video series we gathered a group of experts together to consider the ruling in the Financial Conduct Authority business interruption test case.
Interview: Rob Brown, Charles Taylor group CEO
After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Insurer satisfaction unaffected by Covid-19 despite record policyholder problems, says Institute of Customer Service
The Covid-19 pandemic and subsequent lockdowns have not had a detrimental impact on the insurance sector’s overall customer satisfaction - despite the number of people experiencing problems hitting an historic high, according to the latest report by the…
Briefing: Seven insurtechs to watch in 2021
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Admiral to pocket £450m for comparison subsidiary despite claiming it had 'no plans' to sell Penguin Portals
Admiral Group has reached an agreement with the owner of Uswitch and Zoopla for the sale of price comparison subsidiary Penguin Portals Group for over £500m.
Briefing: Keeping the Admiral ‘freight train’ on track - what lies ahead for CEO Milena Mondini de Focatiis
In Milena Mondini de Focatiis Admiral has its first CEO who was not involved with the launch of the business in 1993.
Fully Comp episode 11: When will we meet again? – The future of insurance networking in 2021 (part two)
Welcome to the last episode of Fully Comp, Post’s video series tackling some of the biggest issues in insurance, for 2020. Today - for a second day running - we will address the question: When will we meet again?
Fully Comp episode 10: When will we meet again? – the future of insurance networking in 2021 (part one)
Welcome to the latest episode of Fully Comp, Post’s video series tackling some of the biggest issues in insurance. Today we ask the question: When will we meet again?
Fully Comp episode 9: Not so Home Alone – how do you replicate the company Xmas party on Zoom?
Welcome to episode nine of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.