Articles by Emma Ann Hughes
How to win and keep D&O clients
Given the current economic climate, Jimmy Heaton, head of D&O at Rokstone, says directors and officers need cover in his Insurance Post Top Tips video.
Travel insurance complaints hit highest levels since pandemic
The number of travel insurance complaints brought to the Financial Ombudsman Service has increased by 19% in the last year.
HW Kaufman raids AIG for UK CEO as expansion plans take off
US-based insurance agency HW Kaufman’s executive vice president Jodie Kaufman Davis has revealed plans to grow the group’s UK business, starting with the hiring of AIG’s Paul Greensmith as CEO of HW Kaufman Group London.
Industries with the greatest underinsurance gaps revealed
Data Analysis: The push by insurers and brokers to prompt policyholders to review values appears to be having some effect in certain sectors but is failing to get through to others, data from Charterfields shows.
MP’s accusation of insurers being racist that you should be aware of
Editor’s View: If the insurance industry truly wants to attract more Black, Asian and minority ethnic minority individuals, Emma Ann Hughes argues it must do a better job of proving it isn’t racist.
Q&A: Sara Newell, Moneysupermarket
Sara Newell, commercial director of insurance at Moneysupermarket, reflects on whether Amazon’s exit will put others off challenging price comparison websites plus how the business is helping providers adhere to the Consumer Duty.
Axa calls on Labour government to improve road safety
Alain Zweibrucker, retail CEO of Axa UK, has led calls for the new Labour government to follow the European Union’s lead and introduce vehicle safety regulation to slash the number of road accidents.
How to build your personal brand on LinkedIn
In the first of a new weekly series of Insurance Post Top Tips videos, Samantha Lydon (Ridgewell), founder of Empower Development, explains how to stand out from the crowd on social media.
Lloyd’s joins forces with eight insurers in diverse talent push
Lloyd’s, along with Arch, Axa XL, Beazley, Chubb, Hiscox, Howden, MS Amlin and Tokio Marine Kiln, has unveiled plans to provide higher education bursaries to black and ethnically diverse talent, in a bid to make the insurance industry inclusive.
Concerns raised about EV insurance profit margins
Swiss Re Institute has predicted electric vehicles will be half of all new car sales globally by 2035, with 73 million units estimated to be sold in 2040, resulting in the insurance market for this type of motor growing at a similar rate.
What Labour’s landslide victory means for insurance
Sir Keir Starmer, the nation’s new prime minister after Labour’s landslide general election victory, as well as key insurance industry figures, have the same message: “change begins now”.
Loss adjusters pay tribute to Mike Odell
The insurance industry has paid its respects to “true gentleman” and “advocate for the loss adjusting profession” Mike Odell, who passed away on Saturday (29 June).
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Why loss adjusting is not just a science – it is an art
While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusting has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast.
Davies refinances £1.5bn debt facility to buy more businesses
Davies has agreed a £1.5bn refinance of its debt facility, slashing its interest bill, extending debt maturities, and securing extra credit to buy more businesses and develop artificial intelligence solutions.
Crawford’s first female leader Bartlett resigns
Lisa Bartlett, chief operating officer for international at Crawford, and the first female leader of a UK-based loss adjusting company, has resigned.
Defaqto unveils plan to prepare insurers for data revolution
Defaqto CEO John Milliken has revealed plans to shift his organisation’s offering from giving general insurers an overview of where their products sit compared with their competitor’s offerings to equipping them with data to shape their strategy.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
Why home insurers must cut to the chase
Editor’s View: Emma Ann Hughes is annoyed by home insurers’ waffling attempts to explain what is pushing up premiums.
FCA demands insurers up their Consumer Duty monitoring game
With just a month to go until insurers need to file their first Consumer Duty annual board report, the Financial Conduct Authority has raised concerns about how providers are monitoring customer outcomes.
How insurers can support menopausal colleagues
How insurers can help people going through menopause or perimenopause is the topic of the latest Insurance Post Podcast.
Insurtech UK demands MPs tackle barriers to insurtech growth
Insurtech UK has called on the government to tweak regulation to help start-ups and outlined ways to boost the funding available to scale-up more businesses to Lemonade-like proportions.
Cila’s latest hire aims to boost membership
The Chartered Institute of Loss Adjusters has hired former Dulwich College donor engagement manager Sarah McAvoy-Edwards to boost membership numbers and increase uptake of qualifications.
Atec aims to ‘accelerate’ growth after being bought by Perwyn
Atec’s growth ambitions were given a boost today (24 June) after European private equity investor Perwyn bought the business from Kester Capital.