Articles by Emma Ann Hughes
Diary of an Insurance Post Editor: Emma Ann Hughes
To give you a taste of one of our new features for 2023 – Diary of an Insurer - here is Diary of an Insurance Post Editor.
CII floods PFS board after talks fail
The Chartered Insurance Institute's board has flooded the board of the Personal Finance Society after mediation talks between the two broke down.
Government promises clarity on genetic testing and insurance
The Department of Health & Social Care has published the outcome of the latest review of the Code on Genetic Testing and Insurance and promised clarity on how genetic testing is able to be used to price premiums in 2023.
Family of fraudsters ordered to pay Admiral £150K
The courts have ordered a family to pay insurer Admiral’s legal costs, estimated at more than £150,000, after they dishonestly claimed their son had significant injuries following a road traffic accident in 2012.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
What to expect from Insurance Post
New editor Emma Ann Hughes reveals what you can expect from the 182-year-old award-winning publication in 2023.
FCA urged to elevate 'shockingly bad' quality of data use
The Financial Conduct Authority must tackle the “shockingly bad” use of data in insurance by setting qualification requirements for scientists working in the industry, according to Tom Murphy, founder of Machine Learning Programs.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.
Smaller insurers fail to provide written proof of meeting pricing rules
The Financial Conduct Authority has found many smaller insurance firms have few or no records to prove they meet the pricing requirements introduced at the start of 2022.
RSA quickens the pace of race to net-zero
RSA has launched a low-carbon underwriting policy and committed to achieving an underwriting portfolio for energy production that is over 75% low carbon by 2030.
FCA to crackdown on insurers over ethnicity pricing penalty
The FCA will take enforcement action against insurers who fail to strip data biased against ethnic minority groups out of their product pricing and services, law firm Browne Jacobson has warned.
EY: Motor and home insurers set for biggest loss in over a decade
Motor and home insurers are expected to make significant losses this year and next, due to underlying inflationary pressures and premium rate falls, according to analysis by EY.
Insurance account handler turned fraudster caught after climbing Sydney Harbour Bridge
Lois Cartridge, an insurance account handler who exaggerated the severity of her whiplash claim while posting photos on Facebook of her climbing the Sydney Harbour Bridge, has received a suspended prison sentence.
LV reveals surge in flood claims where drains can’t cope
A report by LV General insurance has revealed there has been a 211% increase in the number of flood claims where drains were unable to cope over the last four years.
Government sides with insurers over PRA
Chancellor Jeremy Hunt’s first Autumn Statement delivered the tax hikes and spending cuts that were widely expected as well as the Solvency II overhaul insurers had long hoped for.