New year, new shape of the City for insurers

Golden light of sunrise illuminated the historic dome of St. Paul’s Cathedral and the futuristic spires of City skyscrapers overlooking the River Thames in the heart of London, UK.
fotoVoyager

As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.

Sundance/WireImage

At the start of the Covid-19 pandemic - when the Square Mile’s streets were reminiscent of the opening scenes of 28 Days Later -

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Claims service improves but regional delivery varies

The general insurance market overall is continuing its improvement in claims service at the start of 2025 but there is massive variation between the best and worst performing providers plus significant variations depending on where brokers are located in the UK.

Diary of an Insurer: Gallagher’s Ayshea King

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