Articles by Emma Ann Hughes
CII accused of making confused calls for cash
The Chartered Insurance Institute’s executives made repeated and “confused” calls for cash from the Personal Finance Society’s board, according to the latter’s president and other sources close to the board.
PRA warns insurers to brace for further inflation woes
The Prudential Regulation Authority has told insurers to factor inflation into their business planning, kick the tires of their approach to risk management and prove they can withstand cyber-attacks in 2023.
Flood insurance 'increasingly unaffordable' claims football CEO
Carlisle United Football Club’s CEO has claimed the price of flood insurance for the 119-year-old team’s Brunton Park ground is “increasingly unaffordable”.
CII finger pointing calls governance into question
Editor's View: Some insurers will have been pleased to see financial planners put in their place by the actions of the Chartered Insurance Institute Group’s board just before Christmas.
Sunak's plans to create more data analysts welcomed
Prime Minister Rishi Sunak’s plan to ensure all pupils in England study some form of maths until aged 18 has been welcomed by industry trade bodies.
Insuring Women’s Futures' Portas awarded OBE
Co-founder of Insuring Women’s Futures Jane Portas has been awarded the Order of the British Empire for services to business and to equality.
Reinsurers reveal key takeaways from 'challenging' renewals
Reinsurers have reported that renewals went down to the wire on 1 January, as rapid changes in economic conditions resulted in tense and late, but largely completed, insurance deals.
Insurance M&A activity slows in second half of 2022
Insurance merger and acquisition deal activity slowed significantly in 2022, hitting the lowest volume since 2019, according to an S&P Global Market Intelligence analysis.
Four biggest challenges facing insurers in 2023 revealed
To help you prepare for the challenges and opportunities of the next 12 months, Insurance Post spoke to insurance analysts and regulatory experts to uncover four things you need to know about what 2023 holds in store for the industry.
Most-read insurance stories in 2022 revealed
The most-read Post stories of 2022 show what captured the insurance industry's attention as pandemic restrictions were lifted, inflation soared, many sectors went out on strike for improved pay and cyber-crime continued to escalate.
Diary of an Insurance Post Editor: Emma Ann Hughes
To give you a taste of one of our new features for 2023 – Diary of an Insurer - here is Diary of an Insurance Post Editor.
CII floods PFS board after talks fail
The Chartered Insurance Institute's board has flooded the board of the Personal Finance Society after mediation talks between the two broke down.
Government promises clarity on genetic testing and insurance
The Department of Health & Social Care has published the outcome of the latest review of the Code on Genetic Testing and Insurance and promised clarity on how genetic testing is able to be used to price premiums in 2023.
Family of fraudsters ordered to pay Admiral £150K
The courts have ordered a family to pay insurer Admiral’s legal costs, estimated at more than £150,000, after they dishonestly claimed their son had significant injuries following a road traffic accident in 2012.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
What to expect from Insurance Post
New editor Emma Ann Hughes reveals what you can expect from the 182-year-old award-winning publication in 2023.
FCA urged to elevate 'shockingly bad' quality of data use
The Financial Conduct Authority must tackle the “shockingly bad” use of data in insurance by setting qualification requirements for scientists working in the industry, according to Tom Murphy, founder of Machine Learning Programs.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.
Smaller insurers fail to provide written proof of meeting pricing rules
The Financial Conduct Authority has found many smaller insurance firms have few or no records to prove they meet the pricing requirements introduced at the start of 2022.
RSA quickens the pace of race to net-zero
RSA has launched a low-carbon underwriting policy and committed to achieving an underwriting portfolio for energy production that is over 75% low carbon by 2030.
FCA to crackdown on insurers over ethnicity pricing penalty
The FCA will take enforcement action against insurers who fail to strip data biased against ethnic minority groups out of their product pricing and services, law firm Browne Jacobson has warned.
EY: Motor and home insurers set for biggest loss in over a decade
Motor and home insurers are expected to make significant losses this year and next, due to underlying inflationary pressures and premium rate falls, according to analysis by EY.
Insurance account handler turned fraudster caught after climbing Sydney Harbour Bridge
Lois Cartridge, an insurance account handler who exaggerated the severity of her whiplash claim while posting photos on Facebook of her climbing the Sydney Harbour Bridge, has received a suspended prison sentence.
LV reveals surge in flood claims where drains can’t cope
A report by LV General insurance has revealed there has been a 211% increase in the number of flood claims where drains were unable to cope over the last four years.