Analysis
Boom times ahead for India's online insurance market
India is experiencing internet growth at a time when consumers are more comfortable buying insurance online, creating opportunities for insurers with a successful online strategy, according to Anushri Bansa, Rajesh Sabhlok and Vivek Jalan.
Cyber insurance struggles to take off in Europe
Cyber exposures are headline news but, as Francesca Nyman reports, with ample capacity in the market and a lack of regulatory guidance, insurance uptake remains low.
Insurance Mediation Directive II: Broking new ground
The European Commission's controversial Insurance Mediation Directive II proposals are aimed at unifying the sale of cover across the continent and increasing consumer protection. But how have the recommendations been received by the broking and buying…
Insurance regulatory regime takes hold in Hong Kong
As Europe moves towards increased regulation, Ann Leung explores how the trend for increasing corporate governance in Hong Kong is affecting regulation of the insurance industry.
Making flood prevention cost effective
Flooding now affects more people than any other natural catastrophe. Jens Mehlhorn explains how tried and tested methodologies for determining the cost effectiveness of measures show that prevention is better than cure.
Analysis: Major events in the Russian insurance market in Q2 2012
Highlights for the Russian insurance market for Q2 include a number of important personnel reshuffles, several companies being sold and problems with a high roller. Paul Koshik reports.
Application fraud: Slow steps in an industry-wide challenge
Brokers champion the idea of tackling fraud at the application stage, but what are they actually doing about it?
Claims Update: Voice loss - Straining to be heard
Epidemiological research on voice disorders produces interesting results for call centre training. In a 2011 article in Post, Beachcroft highlighted the growing hazard posed by occupational voice loss among call centre workers.
VAT & Outsourcing: VAT's the way to do it
The rules on VAT in the insurance industry can be complex when it comes to outsourcing, and the European Union isn't providing any quick and easy answers.
Expert analysis: The return of motor madness
The push for volume in motor has started again, with a fall in rates for a fourth consecutive quarter, while home is proving more resilient, says Tom Cooper.
Food liability insurance in China: a promising market yet to take off
China has recently faced a number of food scandals leading to a public outcry for safer products. Artemisia Ng investigates whether insurers have the appetite to underwrite this market.
Russia struggles to impose compulsory hazardous objects cover
It is almost five months since the new compulsory hazardous objects liability insurance came into force in Russia, and it has faced significant challenges to date.
A survivor's guide to a Eurozone breakup
The Eurozone is experiencing instability that could threaten its very existence. As the possibility of a break up edges ever closer, insurers and other financial institutions must be ready to act, explains Robert Hall.
View from the Top - Insomnia risks
Every survey of 'risks that might keep a CEO awake at night' over the past 12 to 18 months has included 'cyber risk' and will continue to do so.
Solvency II: Equivalence versus non-equivalence
Solvency II has had more than its fair share of headlines recently but, as Fiona Le Poidevin explains, countries outside European Union jurisdiction or 'third countries' have to think carefully when considering whether or not to seek equivalence to the…
Friend or Foe: Q&A with Accident Exchange CEO Steve Evans
Steve Evans has spent four years bringing the activities of rate surveyor Autofocus to light, making him an unpopular figure in insurance circles.
Analysis: Major events in the Russian insurance market in Q1 2012
Problems in the motor insurance market, new legislation and major deals made the news in Russia for Q1 of 2012. Paul Koshik reports.
Insurance the micro way
Much of the world's population has now moved out of extreme poverty and into the lower middle class. Francesca Nyman examines whether there is a market for micro-insurance in this demographic.
Raising Chinese motor standards
As the newly affluent middles classes in China look to insurers to cover their cars, the market has been caught unawares in terms of service levels. Nicky Burridge investigates what the market must do to improve the situation.
EU law takes a hold on the UK motor insurance market
The conflict between EU law and individual country laws can be confusing for companies that operate in member states. David Holt discusses the increasing influence of EU law on the UK motor insurance market and the Directives that seek to clarify the…
Price-comparison model questioned as Admiral casts off Italian Chiarezza
Admiral's sale of its Italian aggregator Chiarezza on Monday demonstrates a failure adequately to invest in overseas ventures, and further withdrawal from European aggregators is a possibility for the insurer, according to one analyst.
Aggregator analysis: price comparison evolution reaches tipping point
With signs pointing to a soft market, questions abound about what will now drive a customer to use an aggregator to switch insurer.
Handling customer complaints
In an online exclusive, CMS Cameron McKenna partner Alison McHaffie outlines best practice for insurance firms dealing with complaints from customers.
Iran sanctions have unintended consequences
Economic sanctions against Iran are an important part of European Union and US attempts to force the country to curb its nuclear programme. But, as Francesca Nyman reports, increasing concern has been voiced in recent months that measures aimed at the…