Analysis
Top-25 reinsurance groups: In re we trust
As the world emerges from recession, reinsurance is in good shape: results improved in 2009 and market players have announced healthy combined ratios
Rethink: On the brink
Our monthly roundup of reader opinion shows that rates are stable but that a natural disaster could soon change the playing field
Legal update - costs: Recommended costs
Lord Justice Jackson recommended judges be given more powers to manage costs. Rob Williams examines the case of O'Beirne v Hudson to show how a more flexible approach is already being taken.
Claims - low speed impact - More haste, less speed
With personal injury claims resulting from low-speed road traffic accidents on the rise, Pamela Davies explains the factors behind the upturn and ways the industry could protect itself from spiralling costs.
Hurricanes - financial impact: A storm is coming
After a good year in 2009 for the reinsurance industry, Philip Alexander warns of the perils heralded by the Atlantic forecast for this year, as 2010 looks to be beset by stormy weather.
Credit hire: Stuck on you
After Axa spurned the Association of British Insurers' general terms of agreement, many thought other motor insurers would follow suit. Rachel Gordon examines why a mass exodus has not occurred.
Personal injury - unsolicited SMS: Text pests
With a rise in unsolicited text messages encouraging recipients to make personal injury claims, Daniel Dunkley looks into what the industry can do to tackle this undesirable correspondence.
News comment - aggregators: Behind the myths
Despite being a top concern for insurers, Matthew Donaldson looks into why aggregators should no longer be considered their bête noire.
Post Europe - The European Challenge of Multinational Insurance
As companies rapidly expand across Europe insurance programmes are increasingly needed to cross national borders. This throws up a multitude of problems but Suresh Krishnan and Denis Whelan explain how some of these can be overcome.
Insurance Insight: The European Challenge of Multinational Insurance
As companies rapidly expand across Europe insurance programmes are increasingly needed to cross national borders. This throws up a multitude of problems but Suresh Krishnan and Denis Whelan explain how some of these can be overcome.
Post Intelligence Benchmarking - Legal expenses: Five go forth
Fresh from surveying broker readers, Insurance 360's Peter Joy lifts the lid on the service provided by the UK's five leading legal expenses insurers — as their brokers experience it.
BIS countdown: The need for speed
Tim Grant explains why the increasing numbers of 'digital natives' means the industry must be alive to the potential of e-commerce now or regret it later.
News analysis - Aggregators: Direct response
The summer has seen direct writers fight back, coming out ahead of brokers 60% of the time. Tom Cooper asks why and considers the current aggregator trends.
British Insurance Awards: Leading with innovation
Fortis Insurance has boosted customer satisfaction after it reworked its claims handling process and introduced innovative new initiatives, writes Jonathan Swift.
Law report: Adjudicator was wrong to exclude legitimate defence
This law report was contributed by national law firm Berrymans Lace Mawer.
Law report: Mesothelioma claim defeated as work met contemporary standards
This law report was contributed by national law firm Berrymans Lace Mawer.
Law report: Claimant partially to blame in contractor mud slip claim
This law report has been contributed by national law firm Berrymans Lace Mawer.
Legal expenses - SME: Risky business
With employment and contractual disputes on the up since the downturn, many businesses are in greater need of legal expenses insurance. Why, then, is demand and take-up by SMEs still low, asks Sam Barrett.
sun never sets on west
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes <BODY><p>Ant Gould</p></BODY>.
Top of the class
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes <BODY><p>Mairi MacDonald</p></BODY>.
Life in the fast lane
Wesleyan Assurance Society's long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes <BODY><p>Mairi MacDonald</p></BODY>.
Corporate conscience
Marsh has revamped its CSR activities by instigating a centrally managed and integrated approach to charitable activities and environmental initiatives, explains <BODY><p>Amy Ellis</p></BODY>.
Remarkable rise
Keeley Goding's meteoric rise to lead Hiscox's technical claims team is underpinned by a maturity beyond her years that has seen the quality of work by the department go from strength-to-strength, writes <BODY><p>Leigh Jackson</p></BODY>.
leaders in learning
RSA's training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains <BODY><p>Liz McMahon</p></BODY>.