News analysis - Fraud: Some distance to go

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While fraud detection has increased over time, there is still much more the industry could be doing in its approach. Lorraine Carolan and Craig Dickson report on what is holding it back.

Insurance fraud is now a common feature of the boardroom agenda for most insurers and the pace of growth of the fraud industry shows little sign of slowing. Beachcroft recently launched a report

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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