AM Best commentary: Keeping the balls in the air

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While hardly a vintage year for the general insurance sector, 2009 did see an overall improvement due to investment earnings - but, says Catherine Thomas this year is unlikely to match up.

Broad-based rate increases across the UK insurance sector should bolster accident performance this year, although diminishing prior year reserve surpluses, low investment returns and economic

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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