Property - personal
Property insurance pay-outs hit record £4.6bn
Association of British Insurers members paid out a record £4.6bn in property insurance claims during the first nine months of the year.
Aviva’s Storah flags quick wins with Direct Line
Jason Storah, Aviva’s UK and Ireland general insurance CEO, has outlined early operational wins from the Direct Line takeover, and shared his growth plan for personal, commercial and specialty lines for the latter half of 2025.
Defaqto reveals top car, home, travel and pet insurers
Aviva, Halifax, Coverwise and Sainsbury’s Bank have been named by Defaqto as the top providers for 2025 to 2026 across the four major personal lines of insurance.
Q&A: Kerry McMahon-White, MD of Police Mutual
Kerry McMahon-White, managing director of Police Mutual, sits down with Insurance Post to talk about life as part of Bspoke Group, having moved over from Royal London last year.
Air fryers causing growing numbers of home fires
Air fryers are challenging chip pans in keeping the kitchen at the heart of fire risk in the home, according to data analysis from Aviva and Crawford.
Fairer Finance accuses insurers of penalising poorer families
Consumer group Fairer Finance has accused UK car and home insurers of fuelling a “poverty premium” through opaque and data-heavy pricing models that penalise lower-income households.
Aviva’s Storah calls for flood resilience to be mandatory for homes
Jason Storah, CEO of Aviva UK & Ireland General Insurance, urges the government to mandate property flood resilience in new homes to protect families from rising climate-driven flood risks.
What the ‘interim’ exec team means for the future of DLG?
Content Director's View: With Aviva finally getting the keys to the Direct Line Group business after the deal closed this week, Jonathan Swift asks if there are any early pointers to the direction of travel for the merged business by looking at who has…
ABI Fire Safety Facility cover limit raised to £75m
The Fire Safety Reinsurance Facility has been expanded, allowing participating insurers to now cover losses of up to £75m.
RSA’s Norgrove warns insurers alone can’t solve climate losses
RSA UK and International CEO Ken Norgrove has warned that insurance alone can’t solve climate-linked losses, urging the industry to have greater focus on resilience, adaptation, and stronger construction rules.
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
Steve Hardy, Policy Expert
By making the most of his quarter century of insurance industry experience, Steve Hardy has pushed Policy Expert to rapid growth in recent years.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Diary of an Insurer: Esure’s Charlotte Fielding
Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.
FCA premium finance crackdown saves consumers £100m
Since the the Financial Conduct Authority’s head of insurance Matt Brewis labelled premium finance a “poor product”, car and home insurance customers have saved more than £100m in the last year after insurers reduced how much they charge policyholders…
Labour demands regulators cut red tape
Chancellor Rachel Reeves met with “top regulator bosses” in Downing Street today (17 March) to demand they cut the administrative cost of regulation on business by a quarter.
Allianz and Ageas to fight it out over Esure
Reports suggest Allianz and Ageas have appointed advisers in an attempt to win the Esure business.
Is time ticking on leasehold altogether?
News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…
Aviva’s Morris calls for an end to building in flood zones
When it comes to helping households, communities, and businesses cope with the threat of climate change in the next decade, Owen Morris, managing director of personal lines at Aviva, said the UK must stop building in flood zones.
Extreme weather hitting insurers hard
All three of Travelers, AIG and Mapfre have put emphasis on extreme weather in their latest set of results.