Property - personal
Analysis: Insuring unoccupied property
The issue of unoccupied property is a political hot potato in a climate of Brexit and increased online retail. How are insurers tackling this high risk area?
Ageas' Ant Middle on why the industry shouldn't focus on 'doom bingo'
It's pretty easy to generate a list of challenges facing the insurance sector in 2019 but Ant Middle, chief customer officer at Ageas, believes insurers should be looking to creating new opportunities instead.
Subsidence surge sees claims up 300% in 2018
It has been predicted that 2018 won’t be just a subsidence surge year, but one that will see the greatest upsurge in claims over a two year period.
Blog: How insurance risks exclude victims of domestic abuse
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
Blog: How to defend cavity wall insulation claims
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
Analysis: Subsidence surge
Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem
Blog: Flood claims involving children
A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…
Analysis: Little online lies
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Top 100 UK insurers 2018: AM Best commentary: Under pressure
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Blog: Loss adjusters are developing new skills to tackle escape of water claims
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
Dual pricing hitting loyal home insurance customers
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Construction industry to assess insurance access post-Grenfell
The Construction Industry Council has launched a survey to assess the impact of the Grenfell fire on insurance cover for the construction sector.
Losses expected as Hawaii bunkers down for cat 4 Hurricane
The insurance and reinsurance industry is braced for losses as category 4 Hurricane Lane continues to track towards the islands of Hawaii.
Analysis: How Amazon could make waves in claims
With talk abound of a possible Amazon entry into insurance distribution, what could an Amazon entry into claims look like?
One insurance scam seen every minute in 2017
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
Ageas' Andy Watson on pushing for a realistic Brexit plan
Insurers need to keep pushing their priorities now for an effective Brexit plan, writes Andy Watson, CEO of Ageas UK, urging the industry to work with the government to achieve a realistic negotiating strategy.
2018 H1 insured disaster losses below average at $20bn
Global insured losses from natural catastrophes and man-made disasters during the first half of 2018 were $20bn, 33% below the ten-year average of $35bn, according to Swiss Re Institute's preliminary sigma report.
Top 30 European insurers 2018: A year of steady growth for insurers
Overall, top-line growth for the 30 largest European insurers has been steady, reflecting the underlying economic conditions throughout Europe, explain Tim Prince and Yvette Essen, director of analytics and director of research at AM Best
Heatwave leaves homes a tinderbox as fire claims rise
The heatwave that engulfed the UK in July led to a 62% increase in fire claims, according to a loss adjuster firm.
Zurich weathers H1 storm claims and returns to profit
Zurich UK has seen operating profit rise 24% in H1, as a focus on commercial enabled the firm to avoid huge weather losses seen elsewhere.
Blog: Heatwave causes subsidence claims to spike
Insurers should brace themselves for higher subsidence claims volumes, explains Sne Patel, head of subsidence at Crawford & Company.
Ageas UK returns to profit in spite of weather losses
Ageas UK returned to profit in H1, as strong motor gains offset losses in household.
DLG’s operating profit slides as insurer is hit with weather claims
Direct Line Group saw operating profit slide in the first half of 2018, as it was hit by weather-related claims.