Post blog
Blog: The nitty gritty of data and driverless cars
Telematics providers must make sure the data generated by autonomous cars comes in a format that insurers can use.
Blog: Disaster recovery – some difficult questions for software suppliers
One of the biggest business risks for brokers relates to IT infrastructure and probably revolves around a software supplier. If they run brokers' servers, their business is wholly reliant on them providing that infrastructure.
Blog: Two perspectives on the He For She initiative
Insurance is the first industry to sign up to the UN Women's global He For She initiative. We sent two reporters, a man and a woman, to cover the event and invited them to offer their thoughts.
Digital Insurance Collective Blog: What to offer Millennials
Millennials are consumers of insurance products and their experience of other service providers influences their expectations of insurers. But what about attracting and retaining this generation and its massive employee talent pool?
Blog: Stormy lessons and a diverse future for loss adjusting
Benedict Burke, president of the Chartered Institute of Loss Adjusters, reflects on his presidential year ahead of CILA's annual conference and annual general meeting on Wednesday in Manchester, where he will pass the baton on.
Blog: Motorcycle licensing laws are an insurance headache
Motorbike sales have risen, while the number of young riders taking the licensing test has dropped. The young generation may be discouraged by the complexity of the scheme, which is also a bit of a headache for insurers.
Blog: In defence of CMCs
All those involved in personal injury must work more closely together, particularly if rogue claims management companies are to be stamped out.
Inspool, Insure Street, Teambrella and Tego Cover among eight UK insurtech start-ups to watch
KPMG published last week its latest Pulse of Fintech report, including the investment figures for the year-to-date in the insurtech space.
Blog: 8 ways insurers are focusing on customer service
A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.
Blog: Riots and claims, five years after the London unrest
When the ‘Black Lives Matter' protests on 5 August brought West London traffic to a standstill and cut off the M4 corridor into Heathrow Airport, one couldn't help thinking of the simmering social tensions that led to widespread rioting five years ago.
Blog: Action Fraud helpline not enough against cyber crime
The police alone cannot tackle cyber crime and the revamped fraud reporting centre may prove less helpful than hoped
Blog: How to sell insurance to Generation Y
What's all the fuss about Generation Y? Many people in our industry will be thinking ‘why does this all sound so complicated and why does it matter to me'? The good news is this: like all things in insurance, the core issue boils down to a small number…
Blog: Impressing communities with a Week of Giving
The Insurance Industry Charitable Foundation is gearing up for the Week of Giving, which will provide insurance people with the opportunity to give back to the community.
Blog: Enterprise collapse shows taxi and self-drive rates have been too low
Enterprise's failure shows a correction to rate levels is long overdue. Mark Bacon, underwriting director at ERS, argues now is a time for discipline in pricing.
Blog: Big Data and the future of insurance
Big Data is a rather daunting subject for a lot of us working within the insurance industry but it draws in the crowds, as recently witnessed on Deloitte's rooftop, where a full audience braved the classic British weather to tackle the mighty subject by…
Blog: How to ensure outsourcing to the cloud meets data protection standards
Insurers that want to outsource to the cloud need to make sure their service providers meet data protection standards.
Blog: Train hard, fight easy - five lessons the corporate travel insurance sector can learn from the army
In my former life as an army officer, I spent several years specialising in operational planning and intelligence analysis, often in Afghanistan and Iraq. I also managed evacuations from challenging environments like Gaza and Kurdistan.
Blog: Home insurers should look at data sharing before connected home
It's undoubtedly a challenging time for home insurers.
Blog: Airline ruled liable for delay caused by passenger
In a recent County Court judgment, an airline was held liable for compensation under Regulation 261/2004 for a nine-hour flight delay.
Blog: The impact of Brexit on the insurance industry
The UK has voted to leave the EU. What will this mean for the insurance industry?
Blog: Investing in people
There are probably only two aims for a training and development programme: to make it work for your company and to make it work for your employees. All other benefits - and there are plenty of them - flow from that principle.
Blog: Insurance embraces diversity
The insurance industry is in the midst of a cultural shift. A late developer, it's only in the last 15 years or so that our sector has evolved from one dominated by male managers while women account for a majority of the workforce, to a more diverse…
Blog: Cost of Scottish asbestos claims likely to increase
Insurers with industrial disease exposures in Scotland have suffered a series of blows after a quintet of cases moved civil procedure in favour of claimants.
Blog: Terms and conditions - embrace change before it's forced
Insurers should simplify their terms and conditions now, as a way of reducing costs and enhancing consumer trust