Post blog
Blog - Overseas operations: From a distance
Expanding overseas poses challenges for the insurance sector and, in particular, with the level of management oversight required
Blog: How insurers can link in to connected homes
The Internet of Things is creating new opportunities and potentially resulting in a reduction of risk - so how can insurers attract these customers?
Blog: Insurers - ignore the Millennials at your peril
After spending decades in the insurance industry on several continents, it never ceases to amaze me how we continuously fail to adapt to change as effectively as other industries around us.
Blog - Adapting insurance for the digital age
If insurers cannot keep up with customer preferences and technology they will be supplanted by those who can.
Blog: A digital tipping point for the insurance industry
The insurance industry can no longer afford to maintain the status quo, and is rapidly reaching a tipping point.
Blog: How designers will take over the insurance industry
I imagine you scoffed at this blog title. In fact, you're probably ready to switch off entirely. However, bear with me a little longer - I think you'll find it useful.
Blog: Managing risk in bricks and water
Driven by global events and new economic dynamics, the risks of property damage claims are rising dramatically.
Blog: A rose by any other name still needs insurance
Love is in the air and behind the scenes, risk management and trade receivables insurance are facilitating the delivery of roses which so many choose to give.
Blog: Enterprise Bill may drive PI for insurers
Other professional services providers take out professional indemnity cover but should insurers now be looking for similar protection?
Blog: A quiet end to ‘average'?
There are differing views as to whether no longer applying average is a wise move likely to mean more business or will it result in higher claims costs?
Blog: Let's take low speed impact cases out of the ‘too hard to do' drawer
In court, the credibility of your witness is everything. But in low speed impact claims, the reliability of expert witness evidence is akin to the Wild West. The true facts of a collision are too rarely investigated and expert testimony is frequently…
Blog: Disruption in insurance is a force for good
Insurers have driven down costs in roadside recovery and the end result for customers is poor service - is it time for a rethink?
Blog: Towards the uberisation of claims?
Discussion in the insurance claims sector is increasingly about how customer care can be improved while keeping expenses down. And all eyes are turning to smart technology, believed to be capable of playing a role here.
Blog: Telematics from niche to mainstream
As the sector develops, expect to see advances from insurers and growing acceptance from consumers - this technology is here to stay
In Focus: Digital insurance - The importance of CRM
Customers love to feel special, in both their personal lives and their professional roles. They simply don’t respond well to impersonal service.
Blog: Five technologies brokers should consider for 2016
With interest rates set to remain low and ongoing compliance demands taking their toll, few brokers are totally out of the woods post-recession. You'd imagine that not many are in the mood for spending...
Blog: Poorly drafted MoJ Portal rules promote claims incubation
Relentless and often ill thought through changes to the civil procedural rules over recent years have acclimatised users to accepting poorly drafted rules which then require correction while in operation.
Blog: Putting the brakes on the slippers
Fraudulent trippers and slippers make hay in icy weather but the use of analytics can stop them in their tracks.
David Bowie: The insurance industry reflects on the music legend
With the sad passing of music icon David Bowie this week, Post asked a number of insurance industry music fans for their own personal reflection on what the Brixton-born legend meant to them.
Blog: Solvency II to fuel further consolidation in 2016
During the last 12 months, insurers have responded to the prevalent commercial, economic and regulatory pressures by stepping up mergers and acquisitions activity, cutting costs and rationalising non-core activities.
Blog: What will Maurice Tulloch's legacy as Aviva UK GI CEO be?
The news that Maurice Tulloch is to step down from his post as CEO of Aviva’s UK general insurance business should not have come as much surprise.
Blog: Five reasons Sian Fisher is a good choice for CII CEO
This morning Sian Fisher was unveiled as the new CEO of the Chartered Insurance Institute.
Blog: From AIG to Zurich, five predictions for insurers in 2016
Now that we have all had a chance to get back into our pre-Xmas routines; quit our cous-cous diets and break our new year’s resolutions, I thought it would be a good time to look into my crystal ball and predict how the year might pan out for insurers.
Blog: Plentiful capital, soft markets and the case for the specialist mutual
In an insurance market where seemingly never-ending new capital results in a perpetually soft market, with large insurers capable of undercutting their smaller competitors, the established expertise of specialist mutuals will continue to provide an…