Pet insurance
Policy Expert gets capacity for pet push
Policy Expert has announced Bridgehaven will provide capacity for the business alongside Accredited, allowing the personal lines insurer to finally launch pet cover.
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Covéa CEO rules out working with MGAs again
Georges de Macedo, CEO of Covéa Insurance, has revealed the provider won’t work with MGAs again as he feels “control from an underwriting perspective” is key to returning to profit.
Top 100 UK Insurers 2024: Admiral
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, the only Welsh company in the FTSE 100 has leapt from eighth place on last year’s Top 100 UK Insurers List to seventh place in the 2024 rankings.
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
Zego CEO outlines plan to become household name in motor
Zego CEO Sten Saar plans to focus on UK consumer and telematics for the next phase of the insurtech’s growth.
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.
All pet policies could be lifetime ‘in next five years’
Speaking at Defaqto’s Smarter Financial Decisions conference, Anna-Marie Duthie, insight consultant at Defaqto, told the audience that the number of lifetime pet policies has skyrocketed in the last decade.
Hiscox’s employee security cover; Markel adds legal expenses; Outbacker’s app
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Pet insurance premiums decrease in August
Pet insurance premiums declined slightly in August, but remain 10% more expensive than a year ago, according to the latest Pearson Ham data.
Private equity firm buys 50% of Policy Expert
Policy Expert bosses have claimed the home and motor insurance provider is “positioned for growth” as private equity firm Cinven has bought a 50% stake in the business from the Abu Dhabi Investment Authority.
Vet nurse bitten for £13K pet insurance fraud
A veterinary nurse has been sentenced after making more than £13,000 worth of fraudulent insurance claims to Allianz for her pets using the systems at her workplace.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Pet insurance complaints hit five-year high
The latest Financial Ombudsman Service complaints data for Q1 has been released, revealing that pet insurance complaints have hit a five-year high.
Pet insurance premiums increase in Q2
Pet owners have seen their premiums increase by 1.4% in Q2, according to data released by Pearson Ham.
Defaqto reveals top car, home, travel and pet insurers
AA, Post Office Money, Virgin Money and Animal Friends have been named by Defaqto as the top providers for 2024–25 across the four major personal lines of insurance.
Q&A: Vicki Wentworth, Agria
Vicki Wentworth, CEO of Agria, discusses the pet market and the importance of lifetime policies, and reveals the insurer considered purchasing RSA’s pet book.
Big Interview: Charles Offord, Co-op Insurance
Since the turn of the century, Co-op Insurance has weathered more “near-death” experiences than any other financial services company in the UK.
Which? demands FCA action over ‘widespread’ claims-handling failures
Consumer champion Which? has launched a new campaign to end “the insurance rip-off” and has called on the Financial Conduct Authority to take tough action against claims handlers who fall short of the regulator’s required standards.
Former RSA product director Ian Bostock passes away
Tributes have been paid to RSA’s former personal lines underwriting, governance and change director, Ian Bostock, after the insurer announced his death.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.